Revenue Operations Manager Job at Marlee, Austin, TX

S1h6RnkwUnZhdFp0bVphTll2SUxYeGpMN1E9PQ==
  • Marlee
  • Austin, TX

Job Description

About the company

Fast-track your career with the Marlee Talent Pool. We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by identifying key strengths for your CV, helping you discover a career direction you might not have considered where you can truly thrive, and guiding you to develop those essential soft human skills that close gaps in your resume.

Marlee's innovative approach then places you in teams where you'll flourish. Using cutting-edge motivational science, we connect you with roles in teams and within organizations that make your heart sing and help our partners build their dream teams.

About the role

As the Revenue Operations Manager, you will play a central role in managing the quote-to-cash (QTC) processes. You’ll support our partner’s sales team and collaborate with internal stakeholders to ensure smooth billing, payments, and operational systems. This role involves driving efficiency and automating processes, ensuring accuracy in accounts receivable, and providing actionable insights to the management team.

What you’ll do:

  • Support the sales team and partners: Oversee the offline (Enterprise) revenue processes, ensuring smooth QTC experiences and excellent customer interactions.
  • Month-end close management: Manage activities related to accounts receivable with a focus on internal controls and timely completion of month-end close.
  • Billing & payment processing: Handle customer payments, refunds, credit memos, and chargebacks, ensuring all transactions are processed accurately.
  • Project management and collaboration: Act as the point person for internal project intake, managing requirements and coordinating with teams to meet business needs.
  • Data analysis & reporting: Compile and analyze QTC data, generating regular reports, key metrics, and actionable insights for management and stakeholders.
  • System improvement: Work with internal teams to design and implement system enhancements, ensuring that billing and payment systems are efficient and scalable.
  • Customer support: Provide clear, effective responses to customer inquiries, ensuring timely resolution of any issues or concerns.

What makes you ideal:

  • Experience in Revenue Operations: You bring 3-5 years of experience in quote-to-cash or similar finance roles, with a passion for optimizing billing and payment systems.
  • Strong analytical skills: You have excellent problem-solving abilities and the capacity to provide actionable insights from data analysis.
  • Project management expertise: You can lead and manage system design projects, ensuring timely and effective implementation in collaboration with various teams.
  • Detail-oriented & proactive: Your focus on internal controls and efficiency ensures that processes are not only accurate but also optimized for scalability.
  • Customer-focused: You have a history of providing exceptional customer service, ensuring a smooth experience for both internal teams and customers.
  • Tech-savvy: You are proficient with CRM systems (Salesforce preferred) and other tools that drive operational efficiency.
  • Education: A Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

Job Tags

Full time,

Similar Jobs

Morph Enterprise

IT Director role at DE Job at Morph Enterprise

 ...Position Details Title: IT Director - Senior Business Subject Matter Expert 1 Work Location: Onsite - Will be Hybrid once trained and up to speed (with the possible to convert with for the proven candidate) Interview Process: Initial phone screen / in... 

Chrysalis

Part time Caregiver Job at Chrysalis

 ...caregivers to give meaningful support to the individuals we serve. AVAILABLE SHIFTS We are hiring part time positions. Options include grave shifts (around 12am 9am) and evening shifts (around 3/4pm-12am). We have some flexibility with these shifts so we will... 

Gulfstream Strategic Placements, LLC

DOD PM/Superintendent Job at Gulfstream Strategic Placements, LLC

 ...We are a large growing general contractor that specializes in working on Department of Defense construction projects. This includes the Army, Navy, Army Corps of Engineers, Marines, Air Force, among others. This is a full-time position with great benefits and requires... 

ATD Technology LLC

RN - Cardiac Cath Lab Job at ATD Technology LLC

 ...holiday ~7:00 AM-7:30 PM Hours Per Day: ~11.50 Hours Per Week ~34.50 Department: ~ CARDIAC CATH LAB ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals... 

BioLife

Plasma Center Paramedic - EMT-P - Sign-On Bonus Eligible Job at BioLife

 ...Reimbursement!~ Benefits that start day one!~ Paid Training!~ Traveling For Training Required ~ Advancement opportunities!...  ...certified in the state where responsibilities will be assigned: EMT-Paramedic Current Cardiopulmonary Resuscitation (CPR) and AED...