Job Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

We are looking for a project manager to join our team in a highly dynamic role! In this role, you will support the creation of educational video, eLearning and instructor-led content for major automotive manufacturers. The ideal candidate has significant experience planning and executing projects in a timely fashion, within scope and budget, while communicating with management, team members, and the client to meet expectations. Agency and/or automotive experience is a significant plus!

Key Responsibilities include:

Project Management

• Develop and manage multiple training projects simultaneously, consistently delivering the highest quality solutions
• Demonstrate understanding of the business objectives related to each project
• Proactively bring solutions to clients and company leadership
• Assume ownership of all aspects of project development and delivery, including quality, timing, budget, and client satisfaction
• Develop and communicate detailed project plans to adhere to timelines
• Resolve resourcing constraints or conflicts by collaborating with team members
• Escalate visibility to issues; offer solutions and guide challenges to resolution
• Oversee project expenditures, forecasting and client invoicing
• Maintain routine communications (written and verbal) with senior management and clients

Team Management

• Establish rapport with assigned project team(s) and key stakeholders
• Align internal delivery schedules and processes to deliver on client’s vision
• Clearly and consistently communicate project status to MSX Production Lead
• Interface with project team members and suppliers, often dispersed geographically
• Assume responsibility for content development, providing clear direction to and supervision of instructional designers
• Remain accountable for product quality and final client delivery

Client Management

• Establish rapport and build relationships with key client stakeholders
• Conduct project meetings, leading client discussions on scope definition and project details
• Conceptualize and develop captivating client-facing presentations that clearly communicate complex concepts
• Set and maintain clear client expectations
• Manage all client communications, including weekly status and presentations
• Attend onsite meetings at client location as required
• Collect feedback and data to support a continuous improvement process

Qualifications

• Bachelor’s degree or equivalent work experience
• Minimum 5-7 years managing projects, including monitoring scope and budget, creating schedules, managing resources, and client communications
• Experience managing learning and development projects from start to finish and across multiple formats (web-based, video and instructor-led)
• Ability to thrive in a fast-paced environment with aggressive deadlines and frequent change
• Strong organizational skills and success managing multiple projects simultaneously
• Personal emphasis on attention to detail
• Exceptional written and verbal communication skills
• Proven client relationship management skills
• Strong work ethic with enthusiastic, “can do” attitude and a fierce sense of ownership
• Demonstratable track-record of taking initiative and being a problem-solver
• Experience using project management and collaboration tools such as MS Project, MS Teams, Basecamp, Monday.com, etc.

Additional Skills

• Experience in the automotive industry (retail or corporate) a significant plus
• Understanding of fundamentals of instructional design
• Experience in a Learning and Development environment
• Acumen for learning new technology and integrating tools into workflow

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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