Job Description

JOB RESPONSIBILITIES:

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Responsible to perform the job responsibilities of the following positions, as needed: Paddock Judge, Horse Identification, Clerk of Sales and Claims Clerk.
• Responsible for administering racing office general responsibilities i.e. take entries, scratches, etc.
• Post numbers during running of races.
• Determine the order of finish.
• Post the numbers of the first four horses on the tote board.
• Provide the Horsemen’s Bookkeeper with a copy of the official placement of horses with the names of the first five (5) horses finishing each race.
• Proofread official program.
• Draws post positions for races.
• Administer condition book and overnight.
• Responsible to administer correct procedures for all claims.
• Responsible to administer stake nominations.
• Assists the Assistance Racing Secretary on weights and eligibility.
• Maintain professionalism at all times when working with and responding to team members and/or guests.
• Communicate (both written and verbal) with and promote positive team member and guest relations.
• Perform other related duties as required.

JOB REQUIREMENTS:

• Extensive knowledge of Thoroughbred Racing Industry and the Rules and Regulations of Delaware Racing Commission.
• Must be able to successfully complete the background check require.
• Must be proficient in the use of Microsoft Excel & Microsoft Word Applications.
• Must have strong organizational skills and clerical background, required.
• Attention to detail and high level of energy required.
• Ability to work in a fast paced environment and effectively communicate with guests, team members and management is mandatory.
• Must be able to handle all types of team member/guest related situations; relay all team member/guest compliments and complaints to department management.
• Must be able to stand, sit, walk, and bend for extended periods of time without difficulty.
• Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.

Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

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