Job Description

Overview

We are seeking a Performance Improvement Coordinator , also referred to as a Quality Improvement Coordinator or Process Improvement Coordinator . A Performance Improvement Coordinator is essentially the person who keeps a pulse on how well the hospital is meeting its patient care, safety, and regulatory standards . The Performance Improvement Coordinator in our Q uality A ssurance D epartment collects and analyzes data, leads improvement initiatives, ensures regulatory compliance, promotes patient safety, educates staff, and coordinates reporting to enhance care quality and outcomes.

Shift’s Available:  Day

Employment Type : Full Time

Hours: 8-hour shifts

Location: Harlingen Medical Center - Harlingen, TX

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options

• Paid vacation, sick time and holidays

• Bereavement leave , FMLA and other leave options

• Employer 401K options

• Tuition reimbursement options 

• Life, disability, and other insurance options

• Many other amazing benefits

Full benefits at Prime Healthcare:

** The Performance Improvement Coordinator works with leadership to implement organization-wide quality initiatives, ensuring compliance through chart reviews, data abstraction, outcomes analysis, and staff education.

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to):

• Monitor and analyze performance data from patient care metrics, incident reports, satisfaction surveys, and operational indicators to identify trends and improvement areas

• Facilitate quality improvement projects using PDSA, Lean, or Six Sigma methodologies in collaboration with leaders and clinical teams to create action plans

• Ensure regulatory compliance with standards from The Joint Commission, CMS, and state agencies, preparing documentation for audits and accreditation surveys

• Promote patient safety by tracking events and near misses with the Patient Safety Officer and recommending process changes to reduce risks

• Educate and train staff on quality improvement processes, documentation requirements, compliance standards, and best practices

• Coordinate quality and safety committees by preparing agendas, tracking follow-up actions, and reporting performance metrics to leadership

Qualifications

Before we go any further, we do have some deal-breakers. You must have: 

EDUCATION, EXPERIENCE, TRAINING

1. Bachelor’s Degree in healthcare related field preferred.

2. State RN licensure or Certification in a healthcare field preferred.

3. Excellent computer skills are required including proficiency in (MS Office (Word, Excel, Access).

4. Experience in reviewing charts for care issues.

5. Detail oriented organizational skills.

6. Must be able to handle multiple cases, directions and be able to follow-through.

7. Good communication skills both verbal and written.

8. Experience with Medical Staff communication a must.

9. Excellent interpersonal relationship skills with exceptional professional work ethics.

10. Proficient in word processing, spreadsheets, database and typing.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: 

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