Overseas Pre-Sales Technical Support job at Cubenergy(K) Abroad, US

Job Description

Bachelor degree, major in electricity, electronics, electrical or automation.
Familiar with the construction and development process of photovoltaic or energy storage power station, familiar with the electrical access of photovoltaic/energy storage power station, on-site layout planning and construction is preferred.
Proficient in English listening, speaking, reading and writing, proficient in AutoCAD, Office and other software. 1. Responsible for docking customer needs, able to accurately analyze and judge the real needs of customers, and formulate energy storage product solutions.

Responsible for docking customer technical response, able to understand and skillfully respond to customer technical problems in a timely manner.
Responsible for evaluating the on-site situation in the early stage of the project, controlling the on-site electrical access and on-site layout of the energy storage system, including the drawing of basic electrical one-time access; Energy storage container site layout planning drawings, foundation drawings, etc.
Responsible for the overall management of the design, production, commissioning, delivery and other progress control of the order, organize and coordinate the handling of abnormal links in the process of order execution, and ensure the smooth delivery of the order.
Responsible for supporting customer training, on-site commissioning, on-site problem handling after project delivery, and ensuring the normal operation of the system.
Responsible for sorting out and summarizing customer on-site problems, and timely feedback and guidance to the company's product development team for product optimization.

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