Job Description

Medical Office Administrative Assistant Location Ruston, LA :

WE ARE CURRENTLY HIRING FOR OUR RUSTON COUNSELING CLINIC, MONDAYS AND THURSDAYS ONLY

Description:

The Office Administrative Assistant acts as a bridge between clinicians and clients, handling scheduling, insurance verification, payment, and general daily preparation of the office. This position will report to the Clinical Director/General Office Manager. The position is part-time and will be required to work only on Mondays and Thursdays.

Duties Assigned:

• Diligently maintain confidentiality at all times with regard to HIPAA guidelines both during and after working hours. Failure to maintain confidentiality will result in immediate disciplinary action/possible termination.
• Report to the clinic on time daily to check voicemails, emails, faxes, and count money from the previous day.
• Close the office effectively to be ready for the following day.
• Perform light cleaning and generally maintain a tidy and professional office.
• Greet clients, provide help and/or direction, and alert clinicians of clients' arrival.
• Answer all incoming phone calls professionally to schedule new clients, reschedule clients, answer questions, transfer calls, or other duties as appropriate.
• Manage multiple situations at once (i.e., client enters clinic for check-in while office staff is attending to a client call).
• Check clients in and out of the office in a timely manner while maintaining a positive attitude.
• Complete the intake process for new clients, including intake forms, obtaining insurance information, and pre-certifying benefits.
• Navigate electronic health records, enter information into the system, gather information from the system, send appointment reminders, keep the schedule up to date, etc.
• Log all payments and transactions. Failure to maintain accurate money collections will result in immediate disciplinary action/possible termination.
• Learn and know each clinician's specialty, accepted insurance plans, and fees.
• Manage each clinician's schedule up to one month in advance and fill each available day with appointments while maintaining a client waitlist and filling the schedule upon cancellation.
• Prepare and ensure all intake paperwork is complete, pre-verify insurance, notify clients of co-payment, make clients aware of clinic location, and instruct clients to arrive early prior to the intake client's first appointment.
• Enter appropriate CPT codes for appointments as directed by each clinician.
• Work with the Billing Department to timely and accurately process claims and update the electronic health records accordingly.
• Assist clinicians as needed between appointments (i.e., paperwork, authorization numbers, activity sheets, treatment plans).

Requirements:

• High School Education/GED from an accredited High School.
• 2 years of administrative assistance, preferred experience in a medical office setting.
• Excellent verbal and written communication skills.
• Interpersonal skills and pleasant demeanor; ability to communicate effectively with clients, their loved ones, and other professionals.
• Ability to keep schedules, documents, and other information organized and easily accessible.
• Ability to prioritize and multitask.
• Computer skills required, experience with electronic medical records preferred.
• Ability to perform light cleaning duties.

Disclaimers:

The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed above indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job satisfactorily and proficiently. Refer to the company handbook and/or clinical policies/procedures for additional employment-related requirements.

Job Type: Part-time

Benefits:

• Retirement plan

Schedule:

• Day shift

Work Location: In person

Job Tags

Part time, Second job, Immediate start, Currently hiring, Day shift,

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