Job Description

The SureStay by Best Western Miles City, formerly the Best Western War Bonnet Inn, is a 53-room property looking for a General Manager to oversee operations, enhance guest experiences, and drive overall performance. Under new ownership and management as of March 17, 2025, the hotel is currently a SureStay by Best Western and will be transitioning back to Best Western in the coming months. Located in the heart of Miles City, the hotel serves both business and leisure travelers, benefiting from its position along I-94 and steady demand from industries like agriculture, transportation, and energy. Who Should Apply? This role is perfect for: • Experienced General Managers looking to join a growing company with a proven track record. • Front Office Managers, Front Office Supervisors, and Assistant General Managers are ready to take the next step in their careers with a company that values and develops its people. Responsibilities: • Lead daily hotel operations to deliver an outstanding guest experience. • Inspire, support, and guide the team to create a positive and productive work environment. • Drive revenue growth, control expenses, and improve overall profitability. • Ensure the hotel meets brand standards and operates at the highest level of quality. • Monitor financial performance and identify opportunities for improvement. • Focus on guest satisfaction by addressing feedback and enhancing the overall experience. • Build strong connections with team members, guests, and the local community. • Partner with Structure Hospitality to achieve the hotel’s goals and contribute to its success. Qualifications: • Experience in hotel management, with roles such as General Manager, Assistant General Manager, Front Office Manager, or Front Office Supervisor. • Strong leadership skills with the ability to motivate and develop a team. • A proven track record of driving results in revenue growth, cost management, and guest satisfaction. • Excellent communication and problem-solving abilities. • Knowledge of branded hotel standards (experience with Choice Hotels is a plus). • A hands-on approach and passion for creating exceptional guest experiences. • Ability to manage budgets, analyze performance metrics, and implement effective strategies. About Company: Structure Hospitality is a Salt Lake City, Utah-based hotel management company that works with owners and investors to achieve record-breaking hotel performance. Our approach combines strategic operations, close attention to detail, and a team-oriented culture built around the success of our people and team members. We focus on building strong relationships and delivering measurable success through transparency and results. With a growing portfolio of properties, we are dedicated to creating exceptional guest experiences and investing in the development and growth of our team members. When you join Structure Hospitality, you’re joining a company that values its people, prioritizes results, and is committed to your success.

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