Job Description

Top Reasons to work with our client:

• Flexible Paid Time Off & Company Paid Holidays!
• Health, Prescription, and Dental Insurance!
• Life and Disability Insurance!
• 401(k) with Company Match!
• Employee Assistance Program!
• Employee Purchase Program!

Job Type : Full Time

Location : Syracuse, New York

Pay : Competitive Pay & Benefits!

Job Description

What you will be doing:

• Maintain and prioritize a pipeline of IT projects, support requests, and initiatives
• Communicate project timelines and status updates to internal stakeholders
• Lead and develop IT team members, providing performance feedback and training opportunities
• Prepare and manage the department's annual budget
• Collaborate with department leaders to identify opportunities for technology to drive efficiency and innovation
• Lead planning and execution of major technology initiatives and capital improvements
• Work directly with customers on technology integrations
• Evaluate and recommend software, tools, and systems to meet evolving business needs
• Ensure the reliability, security, and scalability of all hardware, networking, and server systems
• Manage data backup, retention, and recovery strategies
• Maintain secure connectivity and VPN access across company locations
• Oversee support and enhancement of core systems including Microsoft Dynamics GP and Korber WMS
• Manage custom software development efforts and third-party vendor relationships
• Ensure software is properly licensed, maintained, and aligned with best practices
• Deliver business intelligence tools and dashboards to support decision-making
• Promote adoption of reporting systems such as Power BI
• Train users to maximize the value of company systems and analytics
• Foster a service-focused culture that prioritizes internal user and customer needs
• Maintain appropriate staffing to ensure reliable IT support availability

Experience you will need:

• 5+ years in IT management or software development leadership
• Bachelor's degree preferred but not required
• Strong knowledge of project management, system integration, and vendor oversight
• Technical skills including MS SQL Server, Microsoft Office, .NET development, and data reporting
• Experience with Microsoft Dynamics GP, Korber WMS, and Microsoft DevOps a plus
• Excellent communication, organization, and leadership abilities
• Strong analytical and problem-solving skills
• Proven ability to train and develop technical teams
• Results-oriented approach with a focus on service and business impact

Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days

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