Customer Service Representative Job at Connect Staffing, Riverside, CA

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  • Connect Staffing
  • Riverside, CA

Job Description

MINIMUM 1 YEAR OF RECENT CUSTOMER SERVICE EXPERIENCE

Connect Staffing is seeking an experienced Customer Service Representative to fill an opening at a beekeeping equipment company located in Riverside, CA.

Schedule: Monday – Friday, 8:30am–5:00pm

Requirements for Customer Service Representative:

  • 1 year of recent customer service experience in an office or retail setting.

  • Pass a drug screen and background check.

  • Ability to communicate clearly over phone, email, and live chat.

  • Strong attention to detail and ability to multitask.

  • Ability to occasionally lift beekeeping equipment (up to 25 lbs.) for demonstrations.

  • Familiarity with CRM systems and Microsoft Office Suite preferred.

  • Prior experience in roles such as Call Center Agent, Customer Support Specialist, Order Entry Clerk, Client Services Representative, Sales Support, or Administrative Assistant is a big plus!

Benefits of the Customer Service Representative:

  • Health and dental benefits available

  • CalSavers retirement program available

  • Earn referral bonuses

Responsibilities of the Customer Service Representative:

  • Respond to customer inquiries via phone, email, live chat, and social media

  • Assist customers with order processing and provide order status updates

  • Handle complaints and concerns with empathy and professionalism

  • Maintain accurate records of customer interactions in CRM system

  • Assist in returns, exchanges, and warranty claims

  • Occasionally lift or handle beekeeping equipment for product demonstrations

  • Coordinate with shipping and operations team to ensure timely delivery

All candidates meeting the minimum requirements will receive an SMS invite to an AI-based interview. This interview helps us understand your qualifications and experience, and candidates who complete it will receive first consideration. Please expect a text message from (302) 405-6282 within 30 minutes of submitting your application.

See all our current openings and waitlists at jobs.connectstaffing.com! 

#CONRP

Job Tags

Full time, Work at office, Monday to Friday,

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