Job Description

Job Title:

Business Consultant - Enterprise Capabilities - Digital

Location:

CityScape

What youll do:

We are seeking an experienced Business Consultant to support digital banking and payments initiatives. This role will partner with product IT operations and other teams to gather requirements lead UAT and manage implementations of online banking and payment solutionsincluding bill pay wires ACH Zelle and RTP.

• Lead requirements gathering and translate business needs into clear functional and technical specifications.
• Drive cross-functional collaboration with product IT operations risk/compliance business lines and vendor partners.
• Plan execute and coordinate user acceptance testing (UAT); document results and manage defects to closure.
• Manage implementations from discovery through production launch for projects of varying size and complexity.
• Oversee payment flows and features including bill pay domestic/international wires ACH real-time payments (RTP) and person-to-person (Zelle) integrations.
• Define and monitor project plans timelines milestones scope and risks; escalate as appropriate.
• Create and maintain user stories process maps test cases training materials and go-live/runbook documentation.
• Support post-launch stabilization issue triage performance monitoring and continuous improvement.
• Ensure solutions meet regulatory security and fraud-prevention requirements.
• Proven track record leading cross-functional teams and managing multiple implementations (small and large scale).
• Strong UAT experience: test plan creation execution defect tracking and sign-off.
• Excellent written and verbal communication skills; able to translate technical concepts for business stakeholders.
• Familiarity with payments compliance risk and security considerations.
• Experience with Agile methodologies and tools (e.g. JIRA Confluence) preferred.

• Desired Skills

• Prior exposure to core banking integrations APIs and vendor/payment processors.
• Project management certification (PMP Scrum Master) or equivalent experience.
• Analytical mindset with strong problem-solving and stakeholder management abilities.

What youll need:

• 8 years of related experience.
• High school diploma required; Bachelors degree in related field preferred.
• Hands-on experience with digital/online banking applications and payment systems: bill pay wires ACH Zelle RTP.
• Demonstrated participation in client migrations involving online banking and treasury systems.
• Experience with the Q2 Online Banking platform is preferred.
• Experience with FIS CeB and D1 Business is preferred.
• Advanced project management experience in the financial services industry preferred.
• Advanced skills in MS Office Suite.
• Expert speaking and writing communication skills.
• Formal Business Improvement Project Management or Business methodology accreditation (e.g. DMAIC Lean/Six Sigma Kaizen) preferred.

Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call . When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

Required Experience:

Contract

Job Tags

Full time, Contract work,

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