Job Description
Benefits: - 401(k)
- Company parties
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Pay Rate Between $22- $24 hourly
Summary & Objectives As an Assistant Property Manager II at Coastline Equity, you will play a pivotal role in delivering high-quality service and care to our tenants and supporting the property management team with daily operations. You will partner closely with a Senior Property Manager to ensure our properties are compliant, well-maintained, and efficiently operated. With a focus on tenant satisfaction, vendor coordination, and operational excellence, your work will directly impact the performance of the properties and the experience of our residents.
We’re looking for someone with a growth mindset, an eye for process improvement, and a passion for turning challenges into opportunities. This role is ideal for a detail-oriented, action-driven professional looking to learn, grow, and make a difference in a dynamic and supportive environment of real estate.
Key Responsibilities & Functions 2. Maintenance Coordination 3. Tenant & Rent Management 4. Administrative Operations 5. Technology & Efficiency Improvements 6. Collaboration & Compliance Requirements - Tenant & Vendor Communication
- Serve as a point of contact for tenant and vendor needs, ensuring all interactions reflect a Customer First attitude.
- Respond to phone calls, voicemails, and emails promptly and professionally.
- Handle after-hours and emergency on-call duties, providing responsive service during high-stress moments.
- Collaborate with Senior Property Manager to ensure timely and high-quality maintenance services.
- Bid, schedule, and follow up on all repair work, maintaining documentation in AppFolio.
- Conduct move-in, move-out, and routine inspections to ensure habitability and safety.
- Assist with vendor insurance documentation coordination and ensure vendors are approved for work.
- Support rent collection processes including delinquency follow-ups and rental agreement enforcement.
- Prepare and manage related documentation for proceedings when needed.
- Help manage and verify rent rolls and ensure all tenant-related documentation is accurate.
- Submit invoices for A/P processing, track vendor payments, and manage invoice-related documentation.
- Maintain complete and accurate tenant, vendor, and maintenance files in AppFolio.
- Oversee key tracking systems and ensure physical and digital organization is maintained.
- Assist with scheduling appointments with prospective tenants, vendors, and internal teams.
- Leverage property management tools such as AppFolio for work order tracking, documentation, and calendar/task management.
- Identify areas for process improvement through technology and workflow automation, including AI.
- Stay current on industry-related systems and software updates.
- Maintain a collaborative relationship with the Senior Property Manager and other departments.
- Help ensure regulatory compliance, maintain clean and safe work areas, and support property safety practices.
- Participate in internal initiatives to improve operations, documentation, and interdepartmental workflows.
Skills & Competencies - Problem Solving: Addresses challenges with creativity and resourcefulness.
- Action-Oriented: Tackles daily operations with energy and a get-it-done mindset.
- Communication: Clear, respectful, and consistent in both written and verbal interactions.
- Calendar & Task Management: Keeps schedules and to-do lists on track with strong attention to detail.
- Risk Awareness: Recognizes potential issues and takes proactive steps to mitigate them.
- Customer Service Focus: Understands the importance of tenant retention and positive vendor relations.
- Tech & AI Readiness: Comfortable using digital tools and exploring new platforms for efficiency.
Required Qualifications - 1+ years of office experience working in an office or administrative setting.
- 3+ years of customer service experience in a fast-paced or high-volume environment.
- Strong organizational and verbal/written communication skills.
- Demonstrated ability to multitask and manage a full task list with prioritization.
- Interest in real estate and obtaining a California Real Estate License within the two year.
- Comfort with emergent and high-pressure situations, including emergency response.
- Proficiency in Microsoft Office Suite.
Preferred Qualifications - Prior experience in property management, leasing, maintenance coordination, or inspections.
- Familiarity with property management software, preferably AppFolio.
- Understanding of rent collection processes, lease enforcement, and rental documentation.
- Experience submitting A/P invoices and managing basic property-level reporting.
- Basic knowledge of insurance documentation, work order labor tracking, or rental proceedings.
What we are looking for: We want a driven, adaptable, and curious team player with a passion for supporting tenants, solving problems, and getting things done. You'll do well in this role if you:
- Thrive in a fast-paced, ever-changing environment.
- Are excited to explore new tools, including AI-powered platforms.
- Believe in taking initiative and following through with excellence.
- Want to build a long-term career in real estate through hands-on learning.
- Value being part of a collaborative and supportive team.
Why join the Coastline Equity team? Coastline Equity is a people-first company dedicated to delivering exceptional property management services through equity, customer commitment, and constant innovation. When you join our team, you’ll:
- Receive direct mentorship and real-time coaching.
- Gain access to modern systems that support smarter work.
- Be part of a culture that values growth and continuous learning.
- Contribute to a company where “Equity for All,” “Customer First,” and “Growth & Innovation” are not just slogans they’re how we operate every day.
Benefits - Paid Time Off (PTO)
- Medical, dental, and vision insurance
- Life Insurance
- 401(k) plan
- Training & Development
Job Tags
Hourly pay, Work at office,