Virtual Customer Service Representative Job at Total Shape, United States

S1hIR3lVRm5iOUJ2bUplTWFQNE1YeHZKNkE9PQ==
  • Total Shape
  • United States

Job Description

The Role:

Company: Total Shape

Location: Work From Home (Remote)

Salary: $2,500 – $3,200 per month (depending on experience)

Role Overview:

We are seeking a Virtual Customer Service Representative to deliver exceptional support to our customers via email, chat, and phone. The ideal candidate is empathetic, detail-oriented, and skilled in providing high-quality service in a fast-paced remote environment.

Key Responsibilities:

  • Respond promptly to customer inquiries via email, chat, and phone.
  • Provide accurate product and service information.
  • Resolve customer complaints efficiently and professionally.
  • Maintain records of customer interactions and feedback.
  • Collaborate with other departments to ensure customer satisfaction.

*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.

We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.

If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company. ***

Ideal Profile:

Requirements:

  • High school diploma or equivalent; bachelor’s degree preferred.
  • Previous customer service experience (remote experience a plus).
  • Excellent communication and problem-solving skills.
  • Ability to multitask and remain calm under pressure.
  • Proficiency with customer service software and CRM tools.

What We Offer:

  • Competitive salary of $2,500 – $3,200 per month .
  • 100% remote work flexibility.
  • Ongoing training and career growth opportunities.
  • Supportive and collaborative team culture.

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Opportunity to make a positive impact
  • Leadership Role

Job Tags

Full time, Remote work, Work from home,

Similar Jobs

DSTM

Courier Driver Straight Trucks/ Box Trucks/Tractor Trailer Job at DSTM

 ...DRIVERS IMMEDIATELY TO RUN LOCAL, REGIONAL AND OVER THE ROAD. GOOD PAY !!! MUST HAVE YOUR OWNCargo Vans, Sprinter Vans, Box / Straight Trucks, and 53' Dry Vans. Expedited / Hot Shot / Line haul, Routed work. Your earning potential is limited only by the hours... 

AB Staffing Solutions

Correctional RN, Registered Nurse Job at AB Staffing Solutions

 ...RN, Registered Nurse Corrections, Correctional, Psych, Forensics, Detox or related nursing experience. Mitchells, VA + Additional openings statewide! Overview: ~$50/hour ~$75/hour overtime ~+weekend differential ~12-hour shifts ~36 hours weekly with... 

Ses Talaioles SL Ses Talaioles SL

Head Winemaker & Viticulturist - Mallorca / Spain Job at Ses Talaioles SL Ses Talaioles SL

 ...ambassador for the estate and its wines in local and international markets - Active participation in tastings, fairs, trade events, and winery visits - Direct interaction with clients, distributors, importers, and partners - Supporting sales strategy through technical... 

AtkinsRéalis

Chief Process Mechanical Engineer Job at AtkinsRéalis

 ...Job Description Overview We are seeking an experienced Chief Process Mechanical Engineer to lead a team of talented engineers and designers in our Power and Industrial groups. This role is ideal for a dynamic professional passionate about building teams, mentoring... 

The Comforted Canine

Dog Sitter Job at The Comforted Canine

 ...Professional Dog Sitter A Purrfectly Flexible Opportunity! &##128062; Do you love...  ...daily or for 10 hour overnight stays) OR dog walks (30, 60, or 90 minute private walks or 60...  ...Traits: At least 18 years old Experience caring for dogs (professional experience...