Tier 2 Help Desk GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

TFgzRncwRnVhZGRvbnB1TFkvNElVQjA9
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The Tier 2 Help Desk shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory skills: 
  • TS/SCI with FS Poly
  • Bachelors degree and TEN years technical experience OR FIFTEEN years technical experience 
  • Hardware
  • Remote Assistance
  • Remote Desktop
  • IAT Level 1 certificate (CompTIA A+ CE, CompTIA Network+ CE) is required within 6 months of start date. 

Job Tags

Remote job, Worldwide,

Similar Jobs

Cosentino

Roadshow Sales Lead Generator, Minneapolis, MN Job at Cosentino

 ...looking for At Stone Systems ( we are looking for a Roadshow Lead Generator located in Minneapolis, MN, who will have the opportunity to...  ...can be part of. **Commission per lead and commission per sale generated** up to $50 dollars per customer. **Car Allowance... 

Gpac

Professional Land Surveyor Job at Gpac

 ...retirement plan with matching and profit sharing. The Professional Land Surveyor position is a vital part a team that works hard to not...  ...to Perform ALTA/ACSM, Boundary, topographic, and Construction Survey's* The ability to meet deadlines and provide high quality service... 

Corgan - Media Lab

VFX Art Director Job at Corgan - Media Lab

The RoleAs one of our VFX Art Directors, you'll be overseeing a wide range of visual effects projects, including architectural visualization, product visualization, and marketing materials. You'll wear multiple hats, providing artistic direction to internal artists, collaborating... 

Wyndy

After-School Babysitter for 13-Year-Old Job at Wyndy

We are seeking a responsible and compassionate babysitter to care for our 13-year-old son in Orange County, CA. The role involves assisting the child, who has ADHD and is high-functioning autistic, with homework, engaging in video game play, and accompanying him to the... 

Fred Lundin CPA

Remote Digital Marketing Consultant Job at Fred Lundin CPA

 ...This is a remote position. Digital Marketing Expert - Shape Our Growth and Empower Our Clients Do you thrive on driving digital success?...  ...role in both our internal marketing efforts and client consulting. In this exciting role, you will: Lead...