Job Description

Overview

We are seeking a  Technical Project Manager with expertise in  Physical Identity & Access Management (PIAM), Visitor Management, and Mobile Credentials to lead enterprise-level security and identity lifecycle projects. The role involves planning, execution, integration, and delivery of PIAM systems across HR, IT, and security ecosystems.

Key Responsibilities

• Lead end-to-end  PIAM initiative planning & execution (scope, schedule, budget, risk, communication).
• Build detailed project plans with milestones, dependencies, testing, and deployment.
• Collaborate with  IT, HR, compliance, and physical security teams to align requirements with enterprise goals.
• Manage integration with  Access Control Systems (ACS), HRMS (Workday, SAP), ITSM (ServiceNow) .
• Oversee delivery management and guide  internal & external project teams .
• Facilitate collaboration between client teams, consultants, system integrators, and vendors.
• Manage stakeholder expectations through regular reporting and updates.
• Monitor team performance and ensure project is on scope and schedule.
• Oversee system configurations and customizations to align with business needs.
• Ensure compliance with  SOC 2, ISO 27001, NIST, GDPR .
• Facilitate  UAT, training, go-live, post-implementation reviews, client handovers .
• Maintain documentation, status reports, risk logs, and closeout reports.
• Conduct  client satisfaction surveys for continuous improvement.

Qualifications & Must-Haves

• 8+ years in project management, with 5+ years in  PIAM, IAM, or physical security systems
• Proficiency in  JIRA, MS Project, Confluence, Smartsheet
• Strong communication and stakeholder management skills
• Knowledge of  identity lifecycle, compliance frameworks, HIPAA, NERC CIP
• End-to-end  project lifecycle ownership (initiation to closeout)
• Familiarity with  Agile, Waterfall, Hybrid methodologies
• Vendor and stakeholder coordination, managing SOWs/SLAs
• Budget and resource planning

Preferred:  PMP or Certified ScrumMaster 

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