Job Description

About the role:

The Salesforce Administrator at Petvisor plays a key role in supporting and optimizing our Salesforce platform, reporting to the central Revenue Operations team within the Finance organization. This remote role is responsible for maintaining the health, security, and scalability of Salesforce, autonomously providing daily administrative support, and handling user provisioning. A strong emphasis is placed on creating process documentation, managing profiles and permissions, and collaborating with cross-functional teams. As a contributor to Salesforce initiatives that support a global team, this role helps drive continuous improvement and supports business growth.

Apply if you're excited to:

• Provide user-focused Tier 1 support by resolving issues and answering requests with a customer-first approach
• Administer user accounts, including onboarding, deactivating, and managing roles, profiles, and permission sets
• Configure Salesforce to meet business needs, including workflows, validation rules, record types, and page layouts
• Contribute to Salesforce projects that drive growth, from testing in sandbox environments to supporting go-live efforts
• Collaborate with the Revenue Operations and Finance teams to ensure Salesforce aligns with broader organizational goals
• Maintain and improve process documentation and knowledge bases for long-term scalability
• Support the integration of Salesforce functionalities with business processes, ensuring data integrity and system reliability

About You

• 1-2 years of Salesforce Sales Cloud administration experience, with Salesforce Certified Administrator Certification required
• Skilled in configuring key Salesforce features such as flow builder, validation rules, approval processes, record types, lightning page layouts, and change sets with experience managing user accounts, roles, profiles, and permissions
• Strong troubleshooting skills, with the ability to identify root causes and solutions, while maintaining accurate data and system integrity
• Proficient in creating reports, dashboards, and handling data import/export tools, ensuring data quality through cleansing and auditing
• Excellent verbal and written communication skills, able to effectively collaborate cross-functionally and explain technical concepts to non-technical teams
• Experienced in creating and maintaining detailed technical documentation, including Salesforce configurations and best practices
• Quick to learn and embrace new Salesforce features and evolving business processes

Benefits & Perks

• Medical coverage for employees and dependents (80-90% covered by employer)
• Employer HSA contribution with HDHP
• 401(k) match up to 3.5% 
• Dependent Care Flexible Spending Account (FSA)
• Dental & Vision coverage available 
• Basic Life and AD&D Insurance
• Short and Long Term Disability
• Flexible Time Off & 13 Paid Annual Holidays
• Paid Parental Leave
• Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
• $250 Annual Stipend for Learning and Development

Petvisor is the parent company of a family of brands that includes PetDesk, Vetstoria, WhiskerCloud, Kontak, and  Groomer.io . Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client retention. The company’s innovative approach supports over 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents globally. 

We are an equal opportunity and strive for a culture where everyone feels empowered to celebrate their whole, authentic selves at work. We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued. Diversity fuels innovation and strengthens our bond with our customers and the communities we serve.

Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This  standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.

Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.

Notice at Collection to Applicants Residing in California

Depending on your location, the California Consumer Privacy Act (CCPA) may regulate how we manage job applicants' data. Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this  link . By submitting your application, you agree to our use and processing of your data as required.

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