Remote Live Chat Agent Job at The Gents Place, Dallas, TX

SzN6Q3pFVm9hZEpsbUppSmFQOERYQi9DNHc9PQ==
  • The Gents Place
  • Dallas, TX

Job Description

We are looking for a Remote Live Chat Agent to join our customer support team. In this role, you will assist customers through live chat—providing fast, clear, and helpful responses to inquiries, issues, and support requests. You’ll be the first point of contact for many users, so a positive and professional communication style is essential.

This role is ideal for someone who thrives in a text-based environment , can multitask across multiple conversations, and enjoys solving problems efficiently—all while working remotely.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely, accurate, and friendly manner.
  • Handle multiple chat conversations simultaneously while maintaining quality and professionalism.
  • Troubleshoot product or service issues and provide quick solutions or escalate when necessary.
  • Maintain detailed and accurate records of all chat interactions using CRM or ticketing systems.
  • Collaborate with other support agents or departments to resolve complex issues.
  • Provide product or service guidance, recommend features, and assist with basic onboarding if needed.
  • Follow company policies, tone guidelines, and service standards in every interaction.

Job Tags

Remote work,

Similar Jobs

Yuma Private Industry Council Inc.

Math Interventionist (Charter High School) Job at Yuma Private Industry Council Inc.

 ... Creates and implements a positive learning environment and research-based program of study that is conducive to learning and appropriate...  ...: Be a responsible corporate citizen committed to the health & safety of others, compliance with laws, regulations, and company... 

Zenex Staffing Solutions Pvt Ltd.

Registered Nurse - Outpatient Clinic Job at Zenex Staffing Solutions Pvt Ltd.

Job Title:1st Timer/RN Outpatient Clinic - GI Onc - 8A-5P First time travelers: Yes Skillset: Registered Nurse - Outpatient Clinic ( 2 Years of Experience Required) Float: No Patient Demographics: Adults and Geriatrics Visits/Day: 125 Documentation System: EPIC Certifications... 

Aurora Community Services

Aurora Response and Support Call Center (Healthcare/Mental Health) -Part Time (Remote) Job at Aurora Community Services

Job Details Description Your New Beginning Starts Here! Call for details (***) ***-****! Paid Training Hiring in WI, CO, or...  ...passionate and committed individuals to work in our call center; providing a one-stop resource for individuals needing a wide range... 

Moburst

Podcast Relations Manager Job at Moburst

 ...marketing agency, has joined forceswith Kitcaster tocreate Kitcaster by Moburst- a powerhouse in innovative marketing and public and podcastrelations. Trusted by top brands, we deliver bold strategies and creative campaignsthat help our clients reach new audiences and... 

White House Custom Colour

Fine Art Production Job at White House Custom Colour

 ...people based on available schedules, skills, and desires. No experience is necessary and paid training for production roles is provided...  ...your own jams Pop on your headphones and listen to your own music or podcasts. Well provide the Wi-Fi. From snacks to food trucks...