Job Description

Practice Manager

Are you an experienced healthcare professional with strong business acumen and a passion for creating exceptional patient experiences? Do you thrive in fast-paced, high-end environments where leadership, precision, and professionalism are key?

StaffBuffalo is working with a well-established plastic surgery and medical aesthetics practice in Buffalo, NY to hire a full-time Practice Manager! This on-site leadership role offers a competitive salary of $85,000–$100,000/year , depending on experience, and is ideal for someone who wants to make a real impact by overseeing day-to-day operations, supporting growth initiatives, and ensuring every patient interaction reflects the highest standard of care.

You’ll work directly with a respected surgeon and lead a polished, professional team. From optimizing internal systems to driving marketing and strategic planning, you’ll be at the center of a growing, mission-driven business that blends surgical excellence with luxurious patient experiences.

This is an on-site position in the Buffalo area.

Responsibilities:

• Partner closely with the physician to support strategic planning, business growth, and marketing initiatives
• Oversee daily operations of the plastic surgery practice and medical spa to ensure efficiency, professionalism, and a top-tier patient experience
• Supervise, coach, and support administrative and clinical staff; serve as a key point of contact for team performance and accountability
• Implement, maintain, and enforce office policies, protocols, and standard operating procedures
• Coordinate scheduling and workflow to optimize patient care, provider productivity, and service offerings
• Monitor patient billing, collections, and insurance processing (in coordination with billing service)
• Generate regular reports and key performance metrics for the practice, including revenue, appointments, service utilization, and team productivity
• Ensure compliance with health regulations, accreditation standards, and applicable laws (HIPAA, OSHA, etc.)
• Facilitate team meetings, trainings, and performance reviews to foster a positive, high-functioning culture
• Help coordinate patient satisfaction initiatives and respond to patient feedback or concerns in a professional manner

Qualifications:

• 5+ years of experience managing a Plastic Surgery practice
• Bachelor’s Degree in Business Administration, Health Care Administration, or related field
• Master’s Degree or an Advanced Clinical Healthcare Degree (PA, NP, or RN) preferred
• Solid understanding of self-pay/cash-pay models, medical billing, insurance processing, and financial reporting
• Excellent communication and interpersonal skills - professional, polished, and patient-centered
• Impeccable discretion, attention to detail, and ability to handle sensitive matters with care
• Highly organized with a proactive, "figure-it-out" mindset

Benefits:

• Salary range: $85,000–$100,000/year, depending on experience
• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and paid holidays
• Long-term career potential with a respected industry leader
• Supportive and professional team environment

The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

First time working with a  Recruiter ? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.

StaffBuffalo  is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.

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