Pega UI / UX Developer Job at Openkyber, California

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  • Openkyber
  • California

Job Description

Job Title: Study Facilitation Support Executive

Location: Cupertino, CA(Onsite)

Description:

Study Facilitation Support Executive for Cupertino, CA based on relevant exp in user studies and total yrs of exp at 0-2 yrs or fresh college graduates with BS in Computer Science and user studies, UI/UX research exp.

Job Description

  • Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol
  • Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary
  • Provide a positive, high-energy experience for all participants
  • Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues
  • Gather quantitative data from study devices and equipment, validating the fidelity of captured data
  • Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise
  • Communicate day-to-day results, statuses and issues pertaining to User Study & Data Collections Projects
  • Prepare, troubleshoot, and maintain study device/equipment for data collection efforts
  • Set up and break down study session areas daily
  • Oversee study environment setup and communicate maintenance needs accordingly
  • Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics
  • Manage user study participant correspondence, recruitment, and scheduling
  • Discuss data collection plans, issues and next steps with data consumers
  • Proactively work with data consumers to streamline and improve data collection processes
  • Assist with basic data processing and visualizations
  • Distribute surveys, review, and collect survey responses and other feedback
  • Support additional user study data collection efforts
  • Flexibility to run study sessions between 7:30am - 6:30pm while normal schedule will be 8.30 am to 5.30 pm, as needed by the program
  • Cupertino service may require staying outdoors for extended periods of time (4-6 hours) on some days

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