Job Description

Summary

Are You a Night Owl? Join Our Team!

If you thrive when the sun goes down and enjoy creating exceptional guest experiences during the overnight hours, we want you to be our next Night Auditor ! This role is perfect for someone who appreciates high standards of excellence and is dedicated to delivering top-notch service in a dynamic environment. You must have experience as a night auditor. Preferably with the brand. 

About the Role:

As a Night Auditor, you will play a critical role in our hotel’s operations, ensuring that everything runs smoothly during the overnight shift. You’ll be responsible for not only the accuracy of all hotel accounting processes but also for providing a warm and welcoming atmosphere for our guests.

What You’ll Do:

• Precision in Accounting: Ensure all hotel accounting tasks are processed accurately to protect our brand and assets from liability and fraud.
• Audit and Balance: Audit, balance, post, and report on all front desk, rooms, and food and beverage transactions.
• Daily Checklists: Complete the Night Audit checklist to ensure all procedures are followed daily.
• Maximize Occupancy: Ensure hotel occupancy is optimized, and all guest accounts are accurately checked in.
• Run the Final Audit: Execute the night audit final after verifying the accuracy of all transactions.
• Guest Services: Attend to guest needs at the front desk, providing a management presence and support throughout the night.
• Food & Beverage Support: Prepare limited menu items for guest orders as needed.
• Miscellaneous Duties: Complete any additional tasks as required, including resetting the Food and Beverage P.O.S. and preparing the daily revenue summary.
• Friendly Service: Approach all interactions with guests and colleagues in a warm, friendly, and service-oriented manner.
• Maintain Standards: Uphold high standards of personal appearance and grooming, including wearing the proper uniform and name tag as per brand standards.

What We’re Looking For:

• Experience: Previous hospitality experience, preferably at Hyatt Place, with brand experience being a plus.
• Education: High school diploma or equivalent is required.
• Knowledge: Understanding of accounting principles is essential.
• Availability: Must have open availability and be able to report on time for the scheduled 10:00 PM - 6:00 AM shift. Weekend availability is mandatory.
• Self-Motivated: Ability to work effectively in a self-managed environment.
• Communication Skills: Strong listening skills to understand and clarify concerns raised by co-workers and guests.
• Composure: Ability to maintain objectivity and composure under pressure.

Why You’ll Love It Here:

• Flexible Night Hours: Enjoy working during the hours that suit your lifestyle.
• Team Environment: Join a supportive team that values collaboration and high standards.
• Career Growth: We are committed to helping you grow within the hospitality industry.
• Unique Experience: Contribute to creating memorable experiences for guests during the quieter hours of the hotel.

If you’re ready to embrace the night and contribute to our commitment to exceptional guest service, we invite you to apply for the Night Auditor position!

Apply Now!

Join us in making every guest’s overnight experience exceptional!

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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