Mental Health Office Adminstrator Assistant Job at A New Day Family Counseling, Plainfield, IL

S25MQ3cwRm5iTkZzbnB1S1lQMExXUjdNNnc9PQ==
  • A New Day Family Counseling
  • Plainfield, IL

Job Description

Mental Health Office Administrative Assistant Growing mental health practice seeking an administrative assistant to manage the flow of client referrals and intake process. Must effectively communicate with practice directors, office staff, and clients. Coordinate client care and be a point of contact in a welcoming, friendly and sensitive manner. Strong scheduling experience being able to handle and appropriately schedule new clients according to therapist availability and expertise. Must be able to prioritize and handle multiple responsibilities at a time. Must have an understanding of insurance terms and the ability to communicate plan benefits to new clients. Become an integral part of our mental health team. In-office position. Spanish Speaking/Bi-Lingual Preferred.

  • Monday - Friday, 9 am - 5 pm
  • Health Insurance - Medical, dental, and vision, for full-time employees.
  • Savings plan and 403 B Retirement Plan

• PTO

Responsibilities:
  • Manage all aspects of the assigned office and client care coordination for mental health patients
  • Strong organization, problem-solving, and time management
  • Extensive knowledge of insurance terminology, processes, and procedures
  • Ability to use technology proficiently, including emailing, faxing, using the phone system, and all Google and Microsoft products
  • Ability to navigate and use Electronic Health Record System
  • Exhibit a friendly, caring, and professional demeanor
  • Apply meticulous thought and attention to detail
  • Ability to prioritize multiple responsibilities
  • Ability to use discretion in sensitive and personal matters
  • Ability to work well with others
  • Adherence and maintenance of HIPAA privacy laws
  • Uphold practice policies and procedures
  • Schedule appointments, maintain all aspects of scheduling, and maintain familiarity with scheduling preferences/specialties of clinicians
  • Ensure that accurate and complete information is notated in patients' charts
  • Ensure new clients receive intake paperwork, and assist clients to complete intake paperwork
  • Verify benefits and communicate to patients prior to arrival for appointment
  • Process and manage incoming referrals timely and accurately
  • Answer phone and respond to patient questions and messages
  • Prepare documentation as needed/required
  • Provide clerical support with faxing, copying, preparing letters, and uploading the documentation in client charts
  • Collect payments and monitor/collect on delinquent accounts
  • Handle complaints professionally and tactfully
  • Light cleaning to maintain office cleanliness
  • Maintain office equipment and supplies
  • Assist with credentialing, as requested
  • Follow up with outstanding claims and troubleshoot claim problems
  • Communicate regularly with practice owners and supervisors
  • Other office projects as directed
Qualifications:
  • Medical administrative certification preferred
  • Billing/Coding Certification preferred
  • Good communication skills and interpersonal skills
  • Previous work experience in a medical or mental health setting
  • Spanish speaking preferred
  • Organizational Skills using Google Workspace, Excel, and Microsoft Products
About Company: A New Day Family Counseling believes in healing hearts, growing minds, and restoring relationships. We are a diverse, client and family-centered mental health counseling practice offering an array of wellness and clinical services, including counseling, trauma-based treatments, child/teen therapy, family therapy, and group and couples therapy. We value and offer a collaborative, inclusive, and diverse work environment.

Job Tags

Full time, Work experience placement, Monday to Friday,

Similar Jobs

Serra Saginaw

Parts Counterperson with GM Experience Job at Serra Saginaw

Serra Saginaw Automotive is a proud member of the Serra Automotive Group. Currently, Serra Automotive Group consists of 37 stores selling and servicing 17 brands (Cadillac, Chevrolet, Buick-GMC, Chrysler-Dodge-Jeep-Ram, Subaru, Kia, Volkswagon, Honda, BMW, Toyota, Porsche...

BioLife

Plasma Center Paramedic - EMT-P - Sign-On Bonus Eligible Job at BioLife

 ...Reimbursement!~ Benefits that start day one!~ Paid Training!~ Traveling For Training Required ~ Advancement opportunities!...  ...certified in the state where responsibilities will be assigned: EMT-Paramedic Current Cardiopulmonary Resuscitation (CPR) and AED... 

ATD Technology LLC

RN - Cardiac Cath Lab Job at ATD Technology LLC

 ...holiday ~7:00 AM-7:30 PM Hours Per Day: ~11.50 Hours Per Week ~34.50 Department: ~ CARDIAC CATH LAB ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals... 

RADcube

Front-End Developer (Intern) Job at RADcube

 ...Job Title: Front-End Developer (Intern) Location: Carmel, Indiana (Onsite) About the Role We are looking for a motivated Front-End Developer Intern who has hands-on experience with modern web development and basic exposure to deploying front-end applications... 

Rent-A-Center

Customer Service Representative Job at Rent-A-Center

 ...Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main Responsibilities of a Customer Service Representative Serves customers by providing...