Job Description

Job Description and Duties

The CalSTRS Office of the General Counsel is seeking a motivated individual to work as a Staff Services Manager II on the Operations team.

Under the direction of the Teachers' Retirement Board and the administrative direction of the Chief Executive Officer, the Office of the General Counsel provides advice on legal issues as they affect the overall programs and policies of California State Teachers Retirement System (CalSTRS), manages CalSTRS legal program, and represents the System in litigation, appeals, and other legal matters.

The Office of the General Counsel is comprised of multiple highly visible and complex business areas: Office of Legal Ethics & Accountability (OLEA), Enterprise Information Management & Legal Operations, Information Security Office, Legal Services, Investment Counsel, and Litigation Services.

The Enterprise Information Management & Operations unit is responsible for implementing an information governance framework enterprise-wide.  Record retention management throughout its lifecycle, developing an information governance structure, including the creation of policies around information governance structure policy development supporting compliance programs and enforcing internal controls; enabling information access, and making it easier for members, stakeholders and staff to receive the correct information in a timely manner.

The Operations team is responsible providing legal support for the Office of the General Counsel on appeals filed with the Office of Administrative Hearing, other Litigation matters and general legal support.  Staff may perform legal research and analysis; filing documents with the court or administrative form; assisting with hearing preparation; and participating in special projects.  Additionally, staff may participate in organizational wide reporting such as Risk, Compliance, and Operations and Customer Service Roundtables. The Operations team also has responsibility and oversight of branch policy, strategic plan reporting, development of Board materials, budget and contract management, general procurement functions, invoice processing, and administrative functions.

Under the general direction of the Enterprise Information Management and Operations Director, the Staff Services Manager II (SSM II) is responsible for managing and directing the day-to-day activities of the Operations section. The SSM II supervises technical and analytical staff as well as directs and assists a subordinate supervisor with the administration of legal services.

The ideal candidate will possess the following skills:

• Ability to anticipate and adapt to change and ensure staff are trained to meet changing business needs
• Ability to handle multiple changing priorities
• Demonstrated experience or ability to handle multiple assignments and work effectively under pressure
• Strong organizational skills, ability to set priorities, effectively manage multiple projects, and meet deadlines within challenging and strict time constraints
• Ability to communicate effectively, both orally and in writing, with all levels of staff and management
• Ability to establish and maintain cooperative relations with those contacted in the workplace
• Ability to monitor performance against expectations and hold management and staff accountable for accurate and timely work products
• Highly motivated self-starter with a strong work ethic and a high degree of integrity

Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

Does this opportunity seem right for you? If so, see the  Application Instructions  section below and apply now.

You will find additional information about the job in the .

Working Conditions

CalSTRS offers a hybrid approach including in-office and remote work solutions based on business needs.

All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.

Special Requirements

Statement of Qualifications

Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to an interview.

When completing the SOQ, please include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, 12-point font, and address the following questions:

1. Describe your leadership and management approach, including how you establish goals, allocate resources, promote accountability, and ensure the timely achievement of measurable outcomes.
2. Describe your experience reviewing written materials to ensure completeness, consistency, and accuracy. In your response, include specific examples of the types of documents you reviewed, the methods or tools you used to conduct your reviews, and how your work contributed to overall quality and effectiveness.

Exam

This position requires a current Staff Services Manager II  Exam . If you need to take the exam or if your score has expired, click here to gain list eligibility.

Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

CalSTRS Disclosure Requirements

This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the  Conflict of Interest Code that applies to CalSTRS team members and the  Political Reform Act , which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a  Statement of Economic Interest (Form 700) .

Benefits

CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:

• Alternative work schedules
• Flexible work hours
• Remote work options
• Medical benefits, including health, dental and vision insurance
• Paid holidays and a defined benefit retirement program
• More than four weeks of vacation/sick leave for leaders
• More than three weeks of vacation/sick leave for staff
• Health insurance in retirement
• Employee Assistance Program
• Loan forgiveness under the federal 

For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR .

Additional Application Instructions

• Electronic applications through your CalCareer account are highly recommended.  If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-102-4801-002, RPA: 8062, JC-474003.
• If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.
• Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.
• Candidate may be selected by application packet review only.
• Multiple positions may be filled from this recruitment.
• Submission of an incomplete STD 678 may result in disqualification. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications is required. Please see the Special Requirements section of the job posting for detailed instructions.

Job Tags

Holiday work, Permanent employment, Full time, Contract work, Remote job, Flexible hours,

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