Jira Administrator Job at BuzzClan LLC, Detroit, MI

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  • BuzzClan LLC
  • Detroit, MI

Job Description

Job Description



Job Title: Jira Admin

Duration: 6+ months

Office Address: Detroit, MI 48221

Type (Onsite or Remote): Mostly remote, but sometimes may need to travel to the below location if needed. 

Job Summary:

We are looking for an experienced JIRA Administrator responsible for managing, configuring, and maintaining the Atlassian JIRA platform (Cloud/Server/DC), Understanding of Jira Plugin Zephyr, supporting project teams, ensuring system stability, and enabling process optimization across the organization.

Key Responsibilities:

  • Administer, configure, and maintain Atlassian JIRA Software & JIRA Service Managements.
  • Customize workflows, permission schemes, screen schemes, custom fields, issue types, and notification schemes.
  • Integrate JIRA with other tools (Slack, GitHub, Bitbucket, AWS Cloud, ServiceNow, etc.).
  • Create dashboards, reports, filters, and automate processes using JIRA Automation Rules.
  • Manage user access, security roles, and permission audits.
  • Support Agile practices — Scrum, Kanban board configurations, Sprint management.
  • Perform routine platform maintenance, upgrades, and backups.
  • Collaborate with DevOps, IT, and Product teams for troubleshooting and operational support.
  • Cross team collaboration & manages project allocations
  • Conduct user training, best practices enablement, and documentation.
  • Participate in license management, budgeting, and vendor coordination for Atlassian products.

Qualifications



Required Skills:

  • Strong hands-on experience with JIRA administration (Cloud/Server/Data Center).
  • Experience in managing Confluence, JIRA Service Management, and related Atlassian tools.
  • Good understanding of Agile methodologies, ITIL processes, and SDLC workflows.
  • Knowledge of REST API integration and scripting for automation (Python, Groovy, or similar).
  • Familiarity with Atlassian Marketplace plugins like ScriptRunner, Xray, BigPicture, etc.
  • Exposure to Cloud platforms (AWS/Azure/GCP) is a plus.
  • Strong problem-solving skills with excellent communication and documentation abilities.

Certifications Preferred:

  • Atlassian Certified JIRA Administrator
  • ITIL Foundation Certification
  • Agile / Scrum Certification

Additional Information



All your information will be kept confidential according to EEO guidelines.

Job Tags

Contract work, Remote job,

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