Job Description

The Homeland Sensors and Analytics Group designs, builds, and fields solutions that significantly enhance the tactical decision-making process of analysts and operators who secure the homeland. This includes security for critical infrastructure, land and maritime borders, transportation systems, and soft targets / crowded places. It also includes support for law enforcement, special operations, and intelligence analysts who track and disrupt transnational criminal and terrorist organizations. To do this, the group works on a combination of novel sensing technologies and data analytics techniques in order to provide better threat awareness to decision makers. The group designs systems that collect and process a wide range of data types — including radar, visible imagery and video, non-visible imagery, text, time-series data, and 3D point clouds — often applying advanced machine learning methods to convert raw data into actionable insights. The group places an emphasis on taking technology from the concept phase through deployment and transition in order to achieve operational impact.

Job Description

Group 45 is seeking a Level 3 IT Systems Administrator to set the IT strategy for the group and provide program-level general software, hardware and network IT support for end-users as well as test-bed environments. The Systems Administrator will need to develop creative technical solutions to complex IT problems and must be comfortable working both independently and as part of a team. Candidates must be experienced with the installation, configuration and management of Apple MacOS and Microsoft Windows and operating systems, and some familiarity/experience with Linux would be a plus.

We expect this will be a mostly on-site position

Specific Job Responsibilities

• Provide onsite and remote general user and program specific support.
• Installing, configuring and maintaining the integrity and security of Microsoft Windows Desktop and Windows Server, as well as Apple MacOS operating systems, ensuring security compliance, responding to scan results, proactively remediating issues by patching, and working with Central IT as needed.
• Help software engineers in the group with development configurations (for example, troubleshooting development library setups).
• Create and implement scripts and use other automation tools to patch software and operating systems in compliance with requirements and best practices.
• Review and test hardware and software applications and make recommendations for purchases.
• Support installation, maintenance, repair and upgrades of computer and network equipment.
• Assist with deployment of compute infrastructure, or software configured to run on-premise, at test site locations as needed (may require occasional travel)
• Collaborate analytically with team members in a problem-solving environment.
• Inventory and track hardware and software licenses.
• Documentation of IT procedures.

Job Qualifications

Required Skills and Experience

• Minimum of 3 years of experience in a Systems Administrator or IT support role.
• Experience with provisioning, configuring, and administering Windows Desktop, Windows Server and MacOS operating systems.
• Solid understanding and experience with Office 365 Cloud suite (Word, Excel, PowerPoint, Visio, Outlook) as well as with net-based collaboration applications such as Teams and Zoom.
• Ability to research, diagnose and quickly resolve hardware and software problems.
• Solid understanding of TCP/IP, DNS, DHCP, MS Active Directory and LDAP.
• Strong customer service skills, and the ability to communicate instructions clearly.
• Ability to respond quickly and professionally to all types of users, and all type of user and program requests, always with a positive attitude and demeanor.
• Experience with remote support utilities such as Remote Desktop and SSH.
• Experience working with in-house, as well as with remotely-connected personnel, on project support and troubleshooting.
• Ability to work well in a team environment, both as a team member and as a team leader.
• A strong understanding of security and cyber hardening practices.

Preferred Skills and Experience

• BS in Computer Science, or related IT field desired, but not required.
• Experience administering Linux environments.
• General experience with Virtualization technologies (VMware, vCenter, Hyper-V, etc.).
• Work experience in mission critical environments is highly desirable.
• General systems administration experience dealing with Kerberos, YUM, Active Directory, Group Policies, Bash/PowerShell/Command Shell scripting.
• Familiarity with software DevOps and CI/CD tools (Docker, Kubernetes, Jenkins, TeamCity, SonarQube, etc.)
• Experience working directly with end-users in troubleshooting simple and complex environments.
• Security+ certification

At MIT Lincoln Laboratory, our exceptional career opportunities include many outstanding benefits to help you stay healthy, feel supported, and enjoy a fulfilling work-life balance. Benefits offered to employees include: 

• Comprehensive health, dental, and vision plans
• MIT-funded pension
• Matching 401K
• Paid leave (including vacation, sick, parental, military, etc.)
• Tuition reimbursement and continuing education programs
• Mentorship programs
• A range of work-life balance options
• ... and much more!

Please visit our Benefits page for more information. As an employee of MIT, you can also take advantage of  other voluntary benefits, discounts and perks .

Selected candidate will be subject to a pre-employment background investigation and must be able to obtain and maintain a Secret level DoD security clearance.

MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required.

Requisition ID: 42235 

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