IT Support Specialist - Workstations & Macs - IT26-00085 Job at NavitsPartners, Erie, PA

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  • NavitsPartners
  • Erie, PA

Job Description

Job Title: IT Support Specialist – Workstations & Macs

Location: Harrisburg, PA (Capitol Area)

Employment Type: Contract

Work Hours: 8:00 AM – 4:00 PM, half-hour working lunch

Job Overview:

"Navitas Partners, LLC" is seeking IT Support Specialist for an exciting job in Harrisburg, PA.

Key Responsibilities:

  • Monitor incident queues, take ownership, and assist end users as needed

  • Maintain and update support tickets with detailed documentation

  • Provide documentation for issue resolutions to other teams

  • Monitor and report PC issues; escalate as needed

  • Collaborate with other teams, including SCCM, Active Directory, Security, and IT Service Desk

  • Deploy and support PCs, laptops, and Macs in a large enterprise environment

  • Maintain PC images, manage profiles and certificates, and troubleshoot GPOs and network name resolution

  • Repair PCs and peripherals as needed

Required Skills & Experience:

  • 3+ years supporting PCs in large enterprise environments (1,000+ devices)

  • 3+ years deploying, configuring, and repairing PCs and peripherals

  • 3+ years experience with Microsoft Windows and Apple macOS devices

  • 3+ years knowledge of Active Directory and GPO troubleshooting

  • 3+ years experience with security, disk encryption, and antivirus solutions

  • 2+ years supporting Microsoft Office 365 across Windows and macOS

  • 2+ years using remote tools such as SCCM Remote, RDP, or ARD

  • 1+ year integrating macOS systems into Active Directory environments

Highly Desired Skills:

  • Scripting with PowerShell or VBS

  • SCCM OSD Task Sequences and image deployment optimization

  • Microsoft Deployment Toolkit (MDT) and Microsoft Desktop Optimization Pack (MDOP)

  • Configuration Management Console queries and reporting

  • Microsoft Certifications

For more details reach at resumes@navitassols.com

About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing  Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Tags

Contract work, Work at office, Remote work,

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