IT Manager Job at Vets Hired, Houston, TX

TFhQSHpFWnRiTk5sbVp5T1lQd09XUlBQN2c9PQ==
  • Vets Hired
  • Houston, TX

Job Description

Position Summary

The IT Manager will support the companys technology initiatives by managing the helpdesk computers SaaS platforms and other technology systems. They will serve as liaison between outsourced MIT vendors and external software platforms and internal users ensuring employees can effectively and efficiently utilize the latest tools and technologies available.

The person in this position must be able to adapt to changes multitask and provide customer service to internal end users. This person must show expertise in current technologies cloudbased applications collaboration tools and information sharing applications. The IT Manager seeks to ensure that the uptime performance resources and security of the systems they manage meet the needs of the users and the Houston Habitat for Humanity network. To meet these needs the IT Manager may configure systems; provide routine automation; maintain security policies; troubleshoot; train staff; work with other staff to help determine and implement requirementsdriven solutions.


Essential Functions & Responsibilities

  • Operate maintain document and administer Microsoft Office 365 Microsoft Endpoint and Azure Active Directory VOIP system Security Systems Salesforce ProCore QuickBooks POS system and other SaaS platforms in use.
  • Ensure security of data network access and backup systems.
  • Manage and provide quick resolution and response from the helpdesk to employees throughout the organization.
  • Identify problematic areas and implement strategic solutions in time.
  • Developing and implementing IT policy and best practice guides for the organization.
  • Support basic IT requirements through installation troubleshooting account maintenance and training for IT network hardware and software as well as cell phone printer/copier/scanners.
  • Provide positive customer service to end users by actively troubleshooting training and supporting day to day needs.
  • Monitor performance of information technology systems to determine cost and productivity levels and to make recommendations for improving the IT infrastructure.
  • Maintain and monitor IT equipment inventory and establish a plan to appropriately refresh equipment on a periodic basis.
  • Identifying opportunities for team training and skills advancement.
  • Other associated duties as required to help fulfill our mission.

Requirements

Qualifications

  • 5 years of demonstrated experience providing technology and application systems support and/or leading a helpdesk support team.
  • MCSA/MCSE or other technology certifications preferred.
  • Training or experience in one or more of the following applications: Salesforce QuickBooks Procore Shopify Microsoft Endpoint and PowerBI.
  • Training or experience in one or more of the following areas: Microsoft Azure Active Directory switched ethernet topologies; Network technologies such as firewalls and VPNs; network routing and TCP/IP.

Physical Requirements

  • This position will require sitting at a desk for most of the day and the ability to type.
  • Able to lift and carry up to 50 pounds when necessary.
  • Some work conducted at various Houston Habitat facilities or other locations in the Houston Metro area as needed.
  • A valid drivers license and ability to be insured under the companys insurance policy is a prerequisite. A Motor Vehicle Report (MVR) will be run for insurance purposes.

Job Tags

Full time,

Similar Jobs

DBD Staffing

Insurance Producer Sales - Personal Lines Job at DBD Staffing

 ...Insurance Producer Sales Office location Altoona, PA Our Client, a well-established, local independent insurance agency, is seeking an outgoing, professional and customer focused Personal Lines Insurance Producer to join their sales team. Qualifications... 

American Income Life AO - Christopher Rolph

WFH - Zoom Benefits Representative Job at American Income Life AO - Christopher Rolph

 ...Prestigious Legacy: Protecting Families Since 1951 Exclusive Work-from-Home Opportunity Step into a distinguished legacy of service...  ...comfort of your own home, with no geographic limitations. ~ Weekly Pay: Regular, weekly compensation based on a suggested schedule... 

Capital One

Principal Associate, Process Manager (Engagement) | Retail Bank Job at Capital One

 ...spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the...  ...strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture... 

Get It - Real Estate

Small Business Lending Consultant - Remote | WFH Job at Get It - Real Estate

 ...Costs, Training, CRM Access **Join Our Team as a Small Business Lending Consultant!** Are you seeking a career that offers financial freedom...  ...Specialists - Factoring Specialists - SBA Loan Specialists - Franchise Consultants - Bank Relationship Managers - Automotive/... 

The San Francisco Standard

Deputy Politics Editor Job at The San Francisco Standard

The San Francisco Standard is seeking a dynamic and enterprising editor to help oversee political coverage in our fast-growing, fast-moving newsroom. In this role, you will assist our politics editor in managing a small team of reporters focused on San Francisco government...