Job Description

Instructional Designer

University Health is a nationally recognized teaching hospital and network of outpatient healthcare centers, owned by the people of Bexar County. In partnership with UT Health San Antonio, it is consistently recognized as a leader in advanced treatment options, new technologies and clinical research.

Why Should You Apply?

• For the 11th year, University Health’s Center for Learning Excellence team has been recognized as having one of the best employee learning and development programs in the world with a 2021 BEST Award from the Association for Talent Development (ATD).

• ATD’s BEST Award is the talent development industry’s most rigorous and coveted recognition. The global program recognizes organizations that demonstrate enterprise-wide success through talent development. The 10th award received in 2020 placed University Health in the elite “BEST of the BEST” category along with five other world organizations.

• This year University Health is the sole recipient of the inaugural ATD Good Award. This award is given in recognition of organizations that leveraged talent development to make significant contributions to improve the lives of others, changed an industry or community for the better, or served society in a powerful way in 2020.

• Chief Learning Officer (CLO) magazine’s LearningElite program recognizes the learning and development industry’s top organizations. In its 11th year, University Health’s Center for Learning Excellence team ranked 22nd in the Gold Level, marking the 5th award from CLO magazine and 3rd time ranking Gold.

Duties

Designs, develops and implements learning and development programs/initiatives in partnership with department colleagues, subject matter experts, and department leaders. Plans and implements instructional design to ensure effective and engaging learning solutions.

• Designs and develops eLearning, videos, vILT, ILT, and performance support materials, utilizing instructional design best practices.
• Analyzes and creates content based on customers’ needs.
• Actively consults and collaborates with the department team and Subject Matter Experts (SMEs) to ensure learning solutions are instructionally sound, applicable, engaging and effective.
• Creates effective pre- and post-learning assessments aligned with training objectives to measure effectiveness and the transfer of knowledge.
• Stays current on all learning, experience design, and talent development trends.
• Establishes respectful working relationships to maximize teamwork.

Qualifications

• Bachelor's degree in instructional design, curriculum and design, adult education, or a related field is required; Master’s degree preferred.
• Three to five years of experience implementing adult learning principles in a corporate training or professional services environment, with an emphasis on eLearning and instructor-led training.
• Proficiency in Articulate Storyline, Articulate Rise, Adobe PhotoShop, Microsoft Word, Excel, Access, Outlook and PeopleSoft.

Skills and Competencies

• Excellent written and oral communication skills.
• Consulting - Lead consulting and review meetings. Recommend learning and non-instructional performance solutions.
• Research and Analysis - Conduct audience, stakeholder, and logistics analysis. Identify competencies and skills gaps.
• Learning Experience Design - Create measurable learning objectives and digital learning solutions using adult learning principles.
• Project Management - Organize and prioritize work. Prepare project status reports.
• Capable of working effectively in a fast-paced, constantly changing environment.
• Creative, innovative, and flexible.
• Strong customer service skills.

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