Job Description

This is a remote position. About Us Mills Automotive Group: Dedicated to Delivering a Tailored & Exceptional Automotive Experience! At Mills Automotive Group, we are a family-owned company proud to stand among the leading dealership groups in the United States. With a continually expanding portfolio of over 35 dealerships and a diverse array of brands under the Mills Auto umbrella, we are well-positioned to meet every consumer's automotive needs. What truly sets us apart is our steadfast dedication to our customers. Our knowledgeable sales and service team brings years of industry expertise, all focused on elevating the customer’s experience. Join Our Ever-Expanding Team As we redefine the car-buying experience, we're looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal: delivering a tailored, exceptional automotive experience for all our customers. Whether you're interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create exceptional customer experiences. We value diversity, offer a supportive work environment, and provide personal and professional growth opportunities. At Mills Auto Group, you're not just an employee; you're a valued member of our family. So, come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together. About The Role The Government & Commercial Fleet Operations Manager will be responsible for maintaining and organizing the fleet department’s government and commercial administrative operations and procedures. The position requires a dependable and organized individual who is detail-oriented and can multitask and provide a high level of customer service to both internal and external partners. Candidate must have strong written and verbal communication skills to produce reports, assign tasks, respond to emails/phone calls, and assist with executing government and commercial contracts. This role will support both the Government General Manager and Commercial General Manager positions, What You Will Do – Essential Responsibilities

• Work collaboratively with Government and Commercial General Managers on orders, bids, paperwork processing, and pricing requests.
• Provide operational/administrative support such as: vehicle quotes, vehicle orders, aftermarket/upfitter assistance, vehicle status reports, invoice/PO processing, fleet deal organization, accounting reconciliation (deal recaps/gross reports), and paperwork audits to ensure fleet deal completeness and file all documents electronically.
• Review manufacturer's/corporate account websites for important messages regarding buildouts and pricing and update appropriate documents accordingly.
• Communicate proactively with fleet accounts and dealership partners on all order details, payment reminders, vehicle delivery scheduling, resolve fleet issues as needed, and provide high-quality service to internal and external customers.
• Develop user-friendly fleet operational process documents to ensure fleet operations efficiency.
• Maintain all fleet logins, passwords, and other office/operational requests.
• Perform additional operational and administrative duties as needed.

We Invite You To Apply – Key Qualifications & Requirements:

• 3-5+ years of dealership or equivalent fleet account management/experience
• Strong interpersonal skills to interact with management, dealership employees, and customers.
• Manage challenges, be solution-oriented, work productively, and meet deadlines and company standards.
• Must be detailed, goal-oriented, and have effective time management skills.
• Positive attitude, willing to help others
• Great customer service skills with timely follow-up
• Strong self-management and self-direction skills
• Must be able to make calculations, verify figures, and collect payments from customers.
• Computer skills: proficiency in Excel, Word, Google Drive
• Must be willing to travel to home office, fleet customers, and dealerships as-needed
• Must be eligible to obtain a notary license (or currently a notary).
• Maintain a valid/active United States-issued driver’s license
• Candidate must be authorized to work in the United States

This is a remote position. Candidate must be willing to relocate to North Carolina (Charlotte area) in the future. What We Offer Benefits

• Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
• Dental and Vision Plans

* 401(K)

• Company Paid Basic Life and Short-term Disability
• Employee Assistance Plan
• Sick and Vacation Time, Paid Holidays
• Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
• Employee Discounts and Perks Program
• Employee Wellness Subsidy
• Tuition Assistance Program (Selected Dealerships)

Compensation $55,000 - $70,000 Annual Salary The salary you will receive can fluctuate based on several personalized factors, such as the job's geographical location, your expertise, skills, and professional background. Additionally, the comprehensive compensation package associated with this role might encompass additional components, which will be contingent upon the specific job offer extended to you. If you receive a job offer, you will receive detailed information about your eligibility and participation in these benefits plans. At Mills Auto Group, we don’t just welcome diversity - we celebrate it! Mills Auto Group is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. If this role interests you, we invite you to submit your resume today! Mills Auto Group

Job Tags

Holiday work, Full time, Temporary work, Remote job, Relocation, Home office,

Similar Jobs