Job Description

The National Center for Civil and Human Rights is a 42,000 square foot facility in the heart of downtown Atlanta located at Pemberton Place, adjacent to Centennial Olympic Park, The World of Coca-Cola and the Georgia Aquarium. The Center is an engaging cultural attraction that connects The American Civil Rights Movement to today’s Global Human Rights Movements. Please visit www.civilandhumanrights.org to learn more about The Center.

• Answering gallery-specific questions and providing general assistance to visitors
• Assisting visitors with the hands-on features of the galleries (AV equipment, controls, etc.)
• Directing visitors throughout the galleries, including directing special needs patrons to elevators, through doorways or other obstructions
• Effectively communicating up-to-date gallery policies to visitors
• Effectively communicating with other personnel throughout the facility via walkie-talkie
• Resolving visitor service issues

• Answering gallery-specific questions and providing general assistance to visitors
• Assisting visitors with the hands-on features of the galleries (AV equipment, controls, etc.)
• Directing visitors throughout the galleries, including directing special needs patrons to elevators, through doorways or other obstructions
• Effectively communicating up-to-date gallery policies to visitors
• Effectively communicating with other personnel throughout the facility via walkie-talkie
• Resolving visitor service issues

• Strong interpersonal, collaboration, and communication skills
• Must be a high school graduate, or have a GED certificate
• (Experience or) An interest to work with children
• Bilingual in English/Spanish is a plus

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