Job Description

Job Title: Front Desk Receptionist

Location: Maple Ridge Manor Manistee

Job Type: Full Time

About Us:

Maple Ridge Manor is a compassionate and resident-centered assisted living community committed to providing a safe, comfortable, and supportive environment for seniors. We are seeking a friendly, professional, and organized Front Desk Receptionist to be the welcoming face of our community.

Responsibilities:

• Greet and assist residents, visitors, staff, and vendors in a courteous and professional manner.
• Answer and direct phone calls promptly.
• Manage incoming and outgoing mail and deliveries.
• Maintain visitor logs and ensure facility security protocols are followed.
• Provide administrative support to Executive Director
• Maintain a clean and organized reception area.
• Respond quickly and calmly to emergencies and follow appropriate protocols.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist or administrative role preferred.
• Experience in a healthcare or senior living environment is a plus.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office and general office equipment.
• Ability to multitask and remain calm under pressure.
• Compassionate, patient, and respectful toward seniors.

Benefits:

• Competitive pay
• Paid time off
• Aflac
• A supportive and friendly team environment

Schedule:

Monday-Friday 8AM-4:30PM

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