Job Description

Fraud and Behavioral Insights Associate

Join Foundever and play a vital role in supporting one of the world's fastest-growing financial brands! As a member of our team in Orem, Utah, you will help identify emerging risk vectors, analyze customer behaviors, and recognize macro patterns. You'll be responsible for reviewing risk issues related to financial transactions and taking appropriate actions. Your strong investigative and organizational skills will empower you to assist internal partners with their escalations.

This is an onsite position, offering you the opportunity to collaborate closely with your colleagues and contribute directly to our dynamic team environment.

Location Requitements : Must live within 50 miles of our Orem, UT Office at 545 East University Parkway, Orem, UT

Qualifications:

• 1+ year in financial services risk related role required
• Excellent verbal and written communication skills to describe your findings and precise terms
• Strong organizational, problem-solving, time-management skills
• Flexibility to adapt and able to manage multiple assignments while working independently
• Excellent analytical skills and experience using google sheets
• Must be at least 18 years of age
• Must have a HS Diploma or GED Equivalent
• Must complete a criminal background check
• 35 WPM Typing

Work With us and You’ll Enjoy:

• $20/h
• 100% Paid Professional Training
• Medical, Dental, Vision and Wellness benefits with 401k match 
• Employee Assistance Program (EAP)
• Employee discounts
• Referral bonuses
• Internal Mobility (84% of our managers are promoted within)

About Foundever™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750+ of the world’s leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. 

Military Friendly

Foundever™ is a 2023 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect.

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EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Foundever supports iPhone/ Android devices. For an optimal experience in the application process and to ensure your security, please install the latest updates on your mobile device.

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