Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

S1hmQnpVRnNhdEZ1bnB1S2FQOENYaDNONnc9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.
  • Performs other duties as assigned.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
  • Performs other duties as assigned.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
  • Performs other duties as assigned.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Global Business Solutions LLC

IT Support Specialist Job at Global Business Solutions LLC

 ...Overview GBSI is seeking an Information Technology (IT) professional for the role of IT Support Specialist in Colorado Springs, CO. to provide support to end users on a government contract. The IT Support Specialist will serve as the initial point of contact for IT... 

LAKE REGION HEALTHCARE

Medical Laboratory Technician (MLT) or Medical Laboratory Scientist (MLS) - Elbow Lake - 64 Hours Biweekly (69272) Job at LAKE REGION HEALTHCARE

 ...the level of acquired expertise. The employee performs routine laboratory procedures carefully and conscientiously using predetermined...  ...Education/Special Skills: A Bachelor of Science degree including an internship under the direction of a Pathologist in an approved laboratory... 

Morgan Stanley

Global Research Management Associate Job at Morgan Stanley

 ...Research Morgan Stanley Research is uniquely committed to being an essential part of our clients' investment process. We strive to...  ...brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal... 

Walmart Inc.

(USA) Area Manager - Quality Assurance/Systems (Grocery) Job at Walmart Inc.

 ...business plan for area of responsibility by communicating goals and managing staffing and scheduling assigning duties and coordinating...  ...highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others... 

MKEC Engineering

Landscape Architect Job at MKEC Engineering

 ...our growth has been fueled by respect for each other and a shared commitment to achieving our goals. We're looking for a Landscape Architect to join our Landscape Architecture and Land Development team at our Overland Parklocation (in office). This individual will...