Entry Level Support Technician: $500 Hiring Bonus
About the position:
This is call center environment. This position assists customers via telephone, online CHAT, or e-mail to provide support for basic desktop, PC and application support. If the issues are beyond your ability to resolve, you will create a ticket or escalate the issues to one of the more advanced support team members. This is a central point of entry for customers seeking assistance, information/status updates and resolution.
You will answer the phone, online CHAT or e-mail in a courteous manner and attempts to provide support for basic desktop, PC and application support. Work to resolve questions from password resets, updates to basic desktop application support. You will take any necessary steps to troubleshoot and/or resolve the issue. You must be able to handle difficult customers and recognize when to escalate the issue for higher level support.
Skills :
· Communication Skills and active listening
· Excellent customer service skills, patience and understanding.
· Friendly and energetic attitude
· Technical Knowledge with the ability to navigate the Internet
· Ability to work in a fast paced environment and enjoy learning quickly
· Ability to work flexible schedules
· Must have reliable attendance
Education and Experience :
· Requires a High School Diploma or equivalent
· Associates degree or technical certifications are desired
· Experience trouble shooting basic PC/Desktop and applications
· Previous Help Desk experience is desired
EMS Offers :
· Career advancement opportunities
· Team work environment
· $500 hiring bonus
· Paid on-the-job training
· Full time schedules
· Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
· Casual dress attire
· Individual work spaces
· Complimentary breakfast on Fridays
· Free parking
· North-West Omaha location
...fashion forward managers with a retail background to join our winning team! Job Summary: Junior Assistant Manager - This is our entry level management position, which will allow you to learn our business, while giving you the skills to operate one of our stores. At...
...JobID: 3134 Position Type: Athletics or Activities/Coaching Date Posted: 1/21/2026 Location: Fairfield... ...High School POSITION: Boys Volleyball Coach (1st Assistant) SALARY : $4,447.00 SEASON: March 21, 2026 June 11,...
...Standard Operating Procedures (SOPs) Attributes required include: Bachelor of Science, Masters, or PhD Degree in Biomedical or Chemical Engineering or closely related science field with chemistry and mathematics in coursework Basic lab skill obtained from...
South Florida Eye Center Homestead, FL Job Description The billing department is largely responsible for a company's profitability, as part of the team, you will be tasked with collecting payments and creating payments arrangements for patient accounts. Youll also...
TNT Crane & Rigging Inc. Crane Operator Location: Midland, TX Reports to: Branch Manager TNT is looking to add experienced full-time crane operators to our growing Branch. The following are a list of requirements; You must meet all of the requirements below...