Job Description

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

Director of Sales

The Director of Sales will own the bottom of the funnel, overseeing Account Executive (AE) AE Managers and Account Executives. As a people-first leader, this role will be responsible for driving results, and owning initiatives that impact the sales team and the entire business. Coaching and training are critical parts of the team’s DNA, so this person will have a high EQ and a passion for developing talent.

Alma sells to licensed mental health providers. The sales process is high-velocity, highly transactional. Reporting to the SVP of Sales, this role will play a pivotal part in building the foundational processes of Alma’s sales team. 

What you’ll do:

Strategy & Domain Expertise 

• Partner with SVP of Sales and Sales Operations on forecasting, budget, headcount planning, individual rep KPIs, commission design, compensation and visualization across the revenue organization - pre-sale to post sale
• Owns setting multi-year AE Strategy with a focus on sales process, sales pitch, pipeline management through an understanding of our buyer persona, our business model, and our sales methodology
• Lead cross-functional projects to support strategic revenue initiatives
• Evaluate, design and/or delegate complex processes for optimization as needed
• Identify business challenges and opportunities, owning executing a solution
• Oversee reporting on sales results - track progress, pinpoint trends, and fine-tune conversion rates, providing insights to influence executive decision-making

Leadership

• Provide strong coaching and development to Managers and AEs 
• Own sales training to increase the team’s sales acumen and business knowledge
• Drive sales results with a strong emphasis on the how and process that is equitable, repeatable and scalable 
• Partner with BDR Management + Provider Growth Marketing to align the top of funnel strategy with the bottom of the funnel 
• Partner cross functionally with Sales Enablement, Product Marketing & Product teams to continue to build upon our go-to-market strategy 

Culture

• Lead from the front with curiosity, building a healthy sales culture centered on growth, feedback and accountability  
• Leads change management through clear, direct communication, presenting a compelling narrative that motivates and engages reps by connecting changes to broader goals and individual success

Who you are: 

• You have 7+ years of senior-level management and sales experience in tech companies, start-up experience a plus
• You have 4+ years of experience managing managers 
• You have experience with transactional sales, full cycle sales and account management 
• You have experience building robust, learning programs that enable both sales managers and reps to move the needle 
• You are results oriented with a proven track record of scaling pipeline and revenue growth 
• You are passionate about developing others, with a proven track record of growing people managers and sales reps 
• You are experienced with change management and can manage tough conversations 
• You have the unique ability to build trust through logic, empathy, and authenticity
• You have the capacity to seamlessly flex between high-level critical thinking and hands-on, diligent problem-solving
• You care about the details while being able to scale back and look at the bigger picture 
• You have strong analytical skills and experience with data-driven decision-making
• You have experience using Salesforce, Salesloft and Gong; an expert in building dashboards and deeply understanding opportunities 
• You are a direct communicator 
• You are passionate about improving access to quality mental healthcare
• You are culturally competent and are in intentional about building equity 
• You are a culture carrier, a motivational and inspirational leader

Benefits:

• We’re a remote-first company
• Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
• 401K plan (ADP)
• Monthly therapy and wellness stipends
• Monthly co-working space membership stipend
• Monthly work-from-home stipend
• Financial wellness benefits through Northstar
• Pet discount program through United Pet Care
• Financial perks and rewards through BenefitHub
• EAP access through Aetna
• One-time home office stipend to set up your home office
• Comprehensive parental leave plans
• 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
• Flexible PTO 

Salary: $160,000
On Target Commission: $95,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.

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