Job Description

POSITION SUMMARY

The Director of Human Resources will serve as both a strategic partner and a hands-on leader, responsible for managing the full scope of HR functions at our nutrition manufacturing facility. This role ensures alignment of HR practices with ProCaps’ growth objectives and values, while fostering a positive, compliant, and wellness-focused workplace culture. The HR Director will oversee the employee lifecycle, talent acquisition, employee relations, and compliance, while also contributing to strategic initiatives such as workforce planning, culture development, and organizational effectiveness.

Competencies:

• Intelligent, Strategic Thinker and Results-driven Thinker

• Respected, Inspirational, and Hands-on Leader
• Excellent Communicator with strong writing and interpersonal skills
• Analytical, Process-oriented, and Solution-focused Decision Maker
• Creative and Innovative Problem Solver

OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Strategic HR Leadership & Workforce Planning

• Partner with senior leadership to align HR strategy with company goals, supporting both corporate and manufacturing operations.
• Develop workforce plans to meet current and future staffing needs, ensuring proactive recruitment for both manufacturing and office roles.
• Lead succession planning and organizational development initiatives.

Talent Acquisition & Onboarding

• Oversee full-cycle recruitment, from job postings and screening to interviewing and onboarding.
• Build effective hiring strategies to attract top talent in a competitive market, with a focus on long-term retention.
• Strengthen onboarding programs to drive early engagement and employee success.

Employee Relations & Culture

• Act as the primary contact for employee relations issues, ensuring fair, consistent, and timely resolution.
• Promote a positive workplace culture that reflects ProCaps’ values of quality, wellness, and respect.
• Lead engagement initiatives such as performance recognition programs, wellness initiatives, and team-building activities.
• Foster a positive, inspired, respectful, success-oriented, collaborative, accountable, and enthusiastic environment within the HR department and across the company.

HR Operations, Compliance, Policy & Safety

• Ensure compliance with local, state, and federal labor laws as well as FDA, OSHA, and other regulatory standards applicable to nutrition manufacturing.
• Maintain up-to-date HR policies, handbooks, and compliance programs.
• Partner with the safety team to support workplace health, safety, and environmental initiatives.
• Ensure HR systems (HRIS, ATS) are accurate, effective, and compliant.
• Track and analyze key HR metrics (turnover, retention, engagement) and support data-driven decisions.
• Oversee HR administration, personnel records, and confidential employee data.

Training & Development

• Identify training needs across all levels and oversee learning and development programs.
• Support leadership development and mentoring for supervisors and managers.
• Ensure staff receive training on policies, safety, cGMP, and quality standards.

Compensation & Benefits

• Administer competitive compensation, benefits, and performance management programs.
• Design and implement effective performance appraisal systems to drive high performance.
• Use HR analytics to support data-driven compensation and retention decisions

Requirements

MINIMUM JOB QUALIFICATIONS

• Bachelor’s degree in Human Resources, Personnel Management, Business Administration, or a related field (Master’s Degree a plus)
• 10+ years of progressive HR experience, including at least 5 years in a senior leadership role within a manufacturing or regulated environment
• Strong knowledge of HR best practices, compliance, and employment law.
• Hands-on experience managing employee relations, talent acquisition, and HR operations.
• Excellent communication and conflict resolution skills.
• Forward thinking with strong leadership abilities, excellent analytical and project management skills are required
• HR certification (SHRM-CP, PHR; SHRM-SCP or SPHR preferred)
• Proficiency with HRIS, ATS, ERP System and Microsoft Office Suite
• Ability to balance strategic thinking with a roll-up-your-sleeves approach in a fast-paced

Benefits

ProCaps provides :

• A competitive salary!
• Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!
• Paid Time Off, Eight (8) Company Holidays
• 401(k) with Company Match – up to 4.5%
• 100% Company Life Coverage
• 100% Short Term Disability Coverage
• Gym Membership Reimbursement
• Vitamin Allowance + Discounts
• Company-Funded Health Savings Account ($1,600/year)
• Cash Reward Employee Referral Program
• Pet Insurance
• Fantastic work environment that focuses on Safety, Quality, Community, and amazing people. We hire top talent and celebrate the ingenuity and tenacity of our team members and leaders!

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