Job Description

Dental Office Manager – Charlotte-Ballantyne

At Riccobene Associates Family Dentistry , we are seeking a proven leader with strong dental experience to manage and inspire our Charlotte-Ballantyne team. This role is pivotal—not just in maintaining clinical efficiency, but in cultivating a high-performing, people-first culture.

This is not just a management role—it’s a leadership opportunity for someone who can inspire, empower, and elevate their team every single day. We’re looking for a seasoned dental professional who knows the industry inside and out and brings the leadership presence, accountability, and emotional intelligence needed to guide a thriving practice.

Location: Charlotte-Ballantyne, NC
Employment Type: Full-Time

This Role Is for You If You:

• Have 3+ years of hands-on dental office management experience —and understand the unique flow, demands, and priorities of a dental environment
• Understand scheduling, treatment coordination, insurance workflows, and team structure in a clinical setting
• Are a leader at heart —you motivate, coach, and lead by example, with integrity and clear expectations
• Create a drama-free, respectful environment where teams grow and patients feel valued
• Communicate clearly and confidently across all levels—from front desk to clinical staff to patients
• Thrive in a fast-paced, ever-changing environment where initiative and accountability matter

What You’ll Do:

• Lead and manage day-to-day front office operations
• Guide team performance and accountability through consistent coaching and support
• Ensure effective scheduling, treatment coordination, and patient communication
• Support practice growth through exceptional service and internal leadership
• Collaborate with doctors and clinical team members to ensure seamless care delivery
• Uphold a culture of positivity, professionalism, and operational excellence

What We Offer:

We believe great leaders deserve great environments—and rewards.

• Competitive salary based on experience
• Medical, dental, and vision insurance
• 100% employer-paid Teladoc and short-term disability
• 401(k) retirement plan
• Performance-based bonus opportunities
• A values-driven, supportive culture
• And yes—our legendary Vegas-themed holiday party

Our Culture: SMILE

We don’t just say it—we live it:

• Sincerity – We operate with passion and authenticity
• Mastery – We pursue excellence and continuous improvement
• Integrity – We do what’s right, not what’s easy
• Laughter & Love – We bring joy to work
• Excellence – We hold ourselves to the highest standards

If you’re an experienced dental leader ready to take your career to the next level, we want to hear from you.
This is more than a job—it’s a chance to lead with purpose and make a difference, one smile at a time.

Apply now to lead a practice that reflects your values and your ambition.

#ChangingLivesOneSmileAtATime

Requirements

This Role Is for You If You:

• Have 3+ years of hands-on dental office management experience —and understand the unique flow, demands, and priorities of a dental environment
• Understand scheduling, treatment coordination, insurance workflows, and team structure in a clinical setting
• Are a leader at heart —you motivate, coach, and lead by example, with integrity and clear expectations
• Create a drama-free, respectful environment where teams grow and patients feel valued
• Communicate clearly and confidently across all levels—from front desk to clinical staff to patients
• Thrive in a fast-paced, ever-changing environment where initiative and accountability matter

Benefits

What We Offer:

We believe great leaders deserve great environments—and rewards.

• Competitive salary based on experience
• Medical, dental, and vision insurance
• 100% employer-paid Teladoc and short-term disability
• 401(k) retirement plan
• Performance-based bonus opportunities
• A values-driven, supportive culture
• And yes—our legendary Vegas-themed holiday party

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