Customer Support Agent - Entry Level Job at Innovative Collective, Vallejo, CA

S1hMQ3kwSm9aZFZvbTVpS1kvOEpXUi9NN2c9PQ==
  • Innovative Collective
  • Vallejo, CA

Job Description

Our Fairfield-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community, our Nonprofit Customer Support Agent role is unmatched. By leaving a lasting imprint on customers through courteous and empathetic actions, we are able to be the voice for our clients while making a name for ourselves, in addition. 

 

As a Nonprofit Customer Support Agent, you will be the direct point of contact with donors directly to offer information, factual evidence, and support their needs while they make donation and support decisions surrounding our client’s mission. By working with sales and marketing team members we are able to stay current with fundraising trends and techniques. Due to client needs, we are seeking a Nonprofit Customer Support Agent who is ready to work in a fast-paced environment and is willing to start immediately.

 

Responsibilities of the Nonprofit Customer Support Agent:

  • Help sustain our business expansion and objectives by raising awareness surrounding our client’s missions and goals
  • Answer potential donor's questions and, through proper training, respond to their inquiries
  • Record donations with accuracy to improve donor enrollment reporting accuracy
  • Collaborate with different causes and organizations within the community to build partnerships while enhancing fundraising efforts
  • Work directly with Donor Enrollment Managers to improve and increase our donor base


Qualifications and Requirements of the Nonprofit Customer Support Agent:

  • Some college or a bachelor's degree in Communications is recommended, but not required
  • Must have a passion for supporting causes and others within the community
  • Empathy and understanding are key when working closely with these causes
  • Organized, timely, and resourceful are key traits
  • Ready to work in a team-based environment or independently

#LI-Onsite

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Louis Vuitton

Fashion Stylist Job at Louis Vuitton

Louis Vuitton seeks a Fashion Stylist in San Diego to serve as a brand ambassador, focusing on the Ready-to-Wear business. The role involves driving regional sales targets, developing store associates, and collaborating on client retention strategies. Candidates should... 

Caron Transportation Systems

Class A CDL Driver Hazmat Job at Caron Transportation Systems

 ...Gas Industry. We are currently seeking full-time CDL Class A Drivers for our San Angelo, TX terminal. This position...  ...the Terminal Manager and is responsible for hauling hazmat commodities, primarily in Texas with Over the Road Availability (OTR). Job Duties... 

Bullock Protection LLC

Unarmed Security Officer Job at Bullock Protection LLC

 ...Job Opening: Unarmed Security Officer Bullock Protection LLC Bullock Protection LLC, a leader in private security services, is excited...  ...transportation. Ability to work varying shifts, including nights, weekends, and holidays, as required. Certification in first... 

SASMAR

Digital Marketing Executive Job at SASMAR

 ...SASMAR is currently seeking a Digital Marketing Executive to join our innovative marketing team. We are a reputable pharmaceutical company that specializes in personal care and fertility products, including our renowned Conceive Plus brand. Our products are distributed... 

AM Consulting

Entry Level Assistant Manager Job at AM Consulting

 ...We need a candidate who loves helping others, finds it easy to connect with people quickly, and is ready to take on a new challenge in their career. We represent one of the largest telecommunications companies in the nations and we are looking for a full-time Entry Level...