Job Description

Make a Difference from Home as a Customer Service Agent!

Are you passionate about helping others and delivering outstanding service Join our team as a WorkfromHome Customer Service Agent where you ll support a variety of clients through effective communication and exceptional service. As a customer service representative you ll play a key role in supporting and interacting with the customers of your selected clients over the phone. Your responsibilities will include explaining product or service details answering questions and guiding clients through various processes all while maintaining a positive and helpful approach. Don t worry you ll be provided you with the foundational knowledge you need to assist customers effectively along with realtime support.

• Answer inbound phone calls professionally and promptly
• Provide accurate information and assistance to callers
• Resolve customer inquiries and issues efficiently
• Document all interactions and maintain detailed records
• Escalate complex issues when necessary
• Follow company policies and procedures
• Collaborate with team members for consistent service delivery
• Adhere to clientspecific guidelines and protocols
• Meet performance metrics and targets
  

Requirements

• High school diploma or equivalent.
  
• Excellent verbal communication skills.
  
• Reliable internet connection and a quiet workspace.
  
• Basic computer proficiency including familiarity with Microsoft Office.
  
• Flexibility to work evenings and weekends (You choose your schedule).
  
• Call Center experience is a plus
  
• Strong written and verbal communication skills
• Wellorganized and able to multitask
• Able to work independently and as a team player
  

Benefits

• Enjoy the convenience of working from home.
• Competitive pay ranging from $1215/hour with opportunities for advancement.
• Career development pathways based on your performance and commitment.
• Be part of a supportive team dedicated to making a positive impact.

If you re empathetic dedicated and ready to contribute apply now to join our vibrant team!

High school diploma or equivalent 6 months to 1 year of call center experience Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills, including proficiency with Microsoft Office Ability to work flexible hours, including evenings and weekends (You will set your own schedule

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

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