Client Service Representative - Entry Level - Immediate Hire Job at Invictus Marketing Solutions, Livermore, CA

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  • Invictus Marketing Solutions
  • Livermore, CA

Job Description

We are looking for a motivated and enthusiastic Client Service Representative to join our dynamic team! This entry-level position is ideal for individuals eager to start their career in customer service and develop valuable skills in client relations . As a Client Service Representative , you will play a vital role in ensuring client satisfaction and supporting our business goals.

Key Responsibilities:

  • Client Interaction: Serve as the first point of contact for clients, answering inquiries and providing accurate information about our products and services.
  • Problem Resolution: Assist clients in resolving issues efficiently to ensure a positive experience .
  • Account Management: Maintain accurate and confidential client records and databases.
  • Team Collaboration: Work with other departments to ensure smooth communication and efficient service delivery.
  • Feedback Collection: Gather client feedback to provide insights that improve service quality and customer satisfaction .

Qualifications:

  • Education: High School Diploma or GED required; Associate’s or Bachelor’s degree is a plus.
  • Experience: No prior experience required; we welcome recent graduates and individuals eager to learn.
  • Communication Skills: Excellent verbal and written communication skills with a friendly, professional demeanor .
  • Interpersonal Skills: Strong ability to build relationships with clients and team members.
  • Detail-Oriented: Ability to manage multiple tasks while paying attention to detail .

What We Offer:

  • Training: A comprehensive training program to set you up for success.
  • Career Growth: Opportunities for professional development and advancement .
  • Supportive Environment: A positive, collaborative workplace where your contributions are valued.
  • Compensation: Competitive salary with performance-based incentives .

Job Tags

Full time,

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