Captain Job at JeJu Noodle Bar, New York, NY

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  • JeJu Noodle Bar
  • New York, NY

Job Description

JEJU Noodle Bar is a Michelin Starred restaurant at the heart of West Village. Our restaurant serves our unique take on Korean Inspired cuisine.

 

We are looking for a passionate, knowledgeable, and driven individual to contribute and grow with a small team (currently) with big dreams.

Job Title- Captain

The candidate must have the following:

  • Must possess great communication skills with a polished floor presence, professional demeanor and appearance
  • Engage with guests and colleagues in a professional and dignified manner in a busy, high volume environment
  • Demonstrate a passion for detail and a willingness to learn
  • Uphold service standards to ensure a memorable guest experience
  • Greet all guests entering the restaurant and thank all guests leaving the restaurant with a warm & friendly smile and demeanor
  • Provide a high level of organization and hospitality to all guests at all times, without exception
  • Maintain integrity of service by proactively communicating with Managers to address any potential negative experiences
  • Manage the reservation system and plot the reservations for the shifts in order to maximize covers.
  • Ensure reservations are prioritized and seated in a timely manner
  • Clearly and politely communicate with guests when delays and/or waits occur
  • Engage management for any guest issues or complaints
  • Maintain control over the flow of service by managing the influx of guests and ensuring a seamless flow through the restaurant
  • Understand and operate the reservation/seating system
  • Maintain professional and warm guest communications - inside the restaurant or via phone/email
  • Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
  • Communicate respectfully and clearly with service team and management
  • Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
  • Maintain cleanliness and organization at the host stand and front door area
  • Additional service and/or operational tasks as determined by manager
  • Adhere to grooming and dress code standards
  • Assist teammates to anticipate all other FOH needs
SKILLS AND REQUIREMENTS
  • At least 1 year as a Captain
    in a high volume, casual-fine dining setting. Michelin experience is a plus.
  • Excellent communication and interpersonal skills
  • Proficiency in OpenTable or similar reservation system
  • Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude
  • Ability to work in an organized and professional manner
  • Receptive to constructive criticism and performance feedback
  • Ability to demonstrate quick thinking and adaptability in a constantly changing environment
  • Available to work nights, holidays and long days as necessary
  • Strong knowledge and interest in food and beverage
  • Has a sincere interest in the hospitality industry
  • Demonstrate clear written and verbal communication skills

Job Tags

Holiday work, Full time, Casual work, Shift work, Night shift,

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