Job Description

BEVERAGE STAFF JOB DESCRIPTION

828 Venue Management Company is the nation’s fastest growing network of inspiring event venues with unique concepts that attract events of all types. 14TENN launched in 2019, in the Nations neighborhood of Nashville, Tennessee.  828 has eight locations in seven different states nationwide. As a company we enjoy a dynamic and exciting work environment, continued learning and development, along with the confidence that comes from working for a company with a reputation for exceptional service. We embody a culture that celebrates community and stands for equality and inclusivity day in and day out. If you are motivated, with a passion to celebrate and help others, 828 may be your perfect match. 

Playing a vital role in the customer experience, the venue bartenders are responsible for overseeing all aspects of an event’s beverage service from set-up to tear down on event day. These responsibilities can include, but are not limited to, tableside beverage service, drink preparation, inventory, and execution of the venue’s Beverage packages. This role will report to the Event Manager to ensure venue Beverage packages and service workflows are operating efficiently. This position is fast-paced and provides tremendous opportunity for learning and development within the events industry. The Beverage Staff will be an integral part of an ambitious team. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

· Work with clients and guests to address questions or concerns pertaining to beverage services 

· Knowledgeable in venue services, operations, and contract terms to ensure event success 

· Meet with Event Manager to review diagrams, timelines, and vendor contact information

· Greet coordinators and other vendors with welcoming customer service 

· Ensure guest satisfaction and prompt problem resolution

· Onsite for events from bar set-up through to clean up; participation in pre-shift meetings is required

· Remain knowledgeable of local liquor laws

· Maintain quality control throughout service by holding to timeline details

· Efficiently and precisely mix and serve alcoholic and non-alcoholic beverages at fast-paced and high-volume events

· Ensure bar equipment and storage cleanliness prior to and post events

· Review, follow, and discuss detailed event specific BEOs and Passdown Reports provided by Event Manager

· Support venue team during events with ad hoc tasks to ensure smooth flow of the event, even if outside of the beverage related duties outlined above

SKILLS & REQUIREMENTS:

· 2+ years of bar or restaurant experience preferred; bar or bartending operations preferred

· Appropriate and up-to-date local alcohol certification(s) required

· Availability on nights, weekends and holidays

· Knowledge of commonly used concepts, practices and procedures in alcohol and beverage service for large gatherings 

· Ability to crowd control, and regularly mediate stressful situations, often involving intoxicated guests

· Must be at least 21 years of age

· Passion for ensuring customer satisfaction; always being hospitality-minded

· Must be able to perform essential bartending duties 

· Ability to troubleshoot problems with immediate resources, multi-task and delegate

· Must have reliable transportation, cell phone and black clothing for event attire

· Must be able to stand for long periods of time and regularly lift and/or move up to 50 pounds

COMPENSATION:

· Hourly, paid bi-monthly, and eligible for gratuities and overtime 

· The company cannot guarantee the number of hours or events schedule

· Relocation reimbursement is not offered

At 828, we are committed to unlocking unique and memorable experiences for ALL. We are proud to be an equal employment opportunity employer and are committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. 

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