Job Description

Thank you for your interest in a great career opportunity with Chick-fil-A Vine City. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A Vine City will prepare you to be the best you can be. That is our promise to you!

Here at Chick-fil-A Vine City, you’ll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success. We offer you a great work environment, a fair pay, education scholarship opportunity, awesome training and lot of advancement opportunities.

The Back of House Shift Manager is responsible for leading team members to help provide fast and accurate service to guests, while maintaining food safety and quality standards.

This role is offered as a full-time position. You must have an open availability. This means the ability to work mornings, nights, weekends and holidays. Availability for Fridays Saturdays and holidays is required.

Position Type:

• Full-time

Our Benefits Include:

• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Medical, Dental, Vision benefits .
• Flexible Hours - Flexible schedule to allow you to meet commitments to your family, friends, school or sports teams.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Discounted Break Food - Discounted meals for each 5.5 hours of work to use on your break.
• Scholarship opportunities - Award amounts include: $1,000, $2,500, or $25,000.
• Discounted Tuition Program – Chick-fil-A Team Members are eligible for discounted tuition at participating colleges and universities.
• Future Career Opportunities - We strive to promote intentional growth and development to help you reach your professional goals. This will strengthen your leadership skills which could lead to opportunities to become a Chick-fil-A Operator or Corporate Staff Member with Chick-fil-A, Inc. or any other profession that you chose.
• Opportunities for Travel - Travel to different Chick-fil-A grand openings to learn and development your skills.
• Positive Culture - At Chick-fil-A Vine City, we want every guest and Team Member to have a premium experience. We believe in going above and beyond for each other and our guests.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Exclusive Discounts - Access to the Chick-fil-A Marketplace, which provides member-only discounts and corporate rates on everything from apparel and accessories to a wide variety of dining, entertainment, travel, automotive services, wholesale clubs, electronics, and recreation. You will have access to over 302,000 offers across 10,000 cities and easy mobile access.

We are looking for applicants who exhibit the following qualities:

• Honest and Trustworthy
• Consist and Reliable
• Mature and Responsible
• Cheerful and Positive Attitude
• Excellent Communication Skills both written and verbal

Applicants must be able to:

• Successfully run shifts to ensure fast, accurate food is served to standard
• Report for shifts on time
• Operate with a sense of urgency
• Motivate team members
• Assist in training new hires, set the tone for the shift, and act as a role model for the team
• Complete all computer based and hands on training
• Exhibit mastery of all Back of House positions
• Run Breaks and ensure smooth operations
• Adapt to change and resolve problems without disrupting the business
• Adhere to and enforce all restaurant policies
• Adhere to and enforce food safety and quality standards
• Adhere to and enforce restaurant food preparation standards
• Assist with ensuring low food and labor costs
• Ensure waste and shared table donations are recorded
• Assist with managing inventory
• Perform other duties as needed

Qualifications

• High School diploma or GED required
• 1-3 years leadership or management experience
• Experience in restaurant operations is preferred, but not required. Prior Chick-Fil-A experience is a plus.
• ServSafe certification preferred but not required
• Strong work ethic
• Excellent time management skills
• Possess a love for serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Critical Thinker. Self Starter
• Detailed oriented and organized
• Able to work independently and in a team environment
• Be able to work a flexible schedule
• Have the ability to stand for at least 8 hours
• Be able to perform functions which require bending, reaching, turning, lifting, climbing and stocking up to 40 lbs.
• Valid Driver’s License with a clean driving record
• Reliable transportations to meet opening and closing shifts as needed
• Available to work at least 40 hours a week
• Be available to work on weekends and holidays

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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