Job Description

Description Walnut Creek client is seeking an onsite Program Associate. The Programs Associate is responsible for providing comprehensive support for the organization's programs by ensuring adherence to policies and assisting in their implementation. This role requires collaboration with Senior Programs Associates, other Programs Associates, and State Chairs, with the primary focus on supporting all stakeholders, including teachers, parents, and students, throughout the year. Additional duties involve customer support, technical documentation creation, program facilitation, and testing coordination. Program Associate Key Responsibilities: + Enforce and maintain knowledge of company program policies and procedures. + Provide customer support via phone and Zendesk, including assisting during peak call volumes. + Support materials sales for the Administrative Assistant. + Develop technical documents and tools for organizational use. + Coordinate certificate organization, distribution, and facilitation of Certificate of Merit testing (online and in-person). + Participate in program material reviews for both digital and hardcopy Convention formats. + Provide seasonal support for membership renewals and contribute to archiving projects. Requirements: + Availability to travel for Certificate of Merit testing and the annual Convention, typically around the Fourth of July. + Overtime flexibility during Convention Week and weekends in February and March. Qualifications: + Bachelor's degree in English, Business, or a related field preferred but not required. + Proficiency in Microsoft Office, Google Docs, and database systems. + Strong written and verbal communication skills. Preferred Skills: + Effective time management abilities. + Experience with project management software. + Demonstrated ability to work independently and collaboratively. This role is ideal for candidates seeking a dynamic, support-focused position that involves administrative tasks, stakeholder interaction, and event facilitation. If you are interested in this Program Associate role, please apply today! Requirements - Minimum of 3 years of experience in administrative roles or related fields. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Suite. - Familiarity with tools like Zendesk, Slack, and social media platforms. - Strong organizational skills with the ability to manage multiple priorities effectively. - Excellent written and verbal communication skills. - Experience with design tools such as Adobe Creative Suite or Canva is preferred. - Ability to work independently and collaboratively in a small company environment. - Bachelor's degree in Communications, Business Administration, Public Relations, or a related field is preferred but not required. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Seasonal work, Weekend work,

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